- Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication
- Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations
- Regularly receive direction from management, escalate questions and refer more difficult issues to staff
- Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution
- Interact with experienced representatives on difficult issues
- Be responsible for coaching new hires and less experienced staff
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Collections Representative CSR
3 araw ang nakalipas
Wells Fargo Central Luzon, Southern Tagalog, Metro Manila / NCR, Pilipinas Buong orasIn this role, you will: · • Support Account Resolution functional area as an entry level Account Resolution Specialist by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems · • Apply knowledge when communicating with deli ...
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CSR - Customer Service Representatives
3 oras ang nakalipas
Neksjob Metro Manila, Pilipinas ContractWE ARE HIRINGCSR - Customer Service Representatives - METRO MANILASite Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regar ...
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CSR - Tech Support Representative
1 linggo ang nakalipas
Aspire Global Solutions Mandaluyong, PilipinasJoin Our Team as a Customer Service Representative · Are you ready for an exciting career in customer service? We are looking for vibrant individuals to join our team in Mandaluyong - Pioneer. The position is for Customer Service Representatives. If you're ready for a new adventu ...
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CSR - Customer Service Representatives
1 linggo ang nakalipas
Neksjob EDSA, PilipinasWE ARE HIRING · CSR - Customer Service Representatives - METRO MANILA · Site Duties/Responsibilities: · Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complai ...
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Customer Service Representative CSR
7 oras ang nakalipas
Neksjob Quezon City, Pilipinas ContractCustomer Service Representative CSR / Telco Account - LocationSalary: 21,500Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offe ...
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Customer Service Representative CSR
3 oras ang nakalipas
Neksjob Quezon City, Pilipinas ContractJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from resi ...
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Customer Service Representative CSR
7 oras ang nakalipas
Neksjob Quezon City, Pilipinas ContractJob DescriptionJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their bus ...
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CSR - Customer Service Representatives - Makati
7 oras ang nakalipas
Neksjob Corporation Makati, Pilipinas ContractDuties/Responsibilities:As a Customer Service Representative, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service. Your goal is to ensure customer satisfaction, loyalty, and retention.What are we ...
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CSR - Customer Service Representatives - UPA
6 araw ang nakalipas
Neksjob Quezon City, Pilipinas ContractRESPONSIBILITIES:Answering incoming calls from customers Sorting out customers' inquiries or requests Ensuring that customers' requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a ...
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Healthcare Customer Service Representative(CSR)
4 araw ang nakalipas
NeksJob Philippines Pasig City, Pilipinas Buong orasSeeking a dedicated Health CSR with a passion for providing exceptional customer service in the healthcare industry. The ideal candidate will possess strong communication skills, attention to detail, and the ability to navigate complex insurance processes efficiently. Join our te ...
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One Day Hiring CSR Representatives
3 araw ang nakalipas
Metacom Philippines, Quezon City, Pilipinas Buong orasJob Responsibilities · Follow standard operations and procedures. · Recognize and escalate priority problems in accordance with Client standards. · Ensure one call resolution prioritizing customer satisfaction. · Perform basic troubleshooting when necessary. · Qualifications · Wi ...
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CSR - Customer Service Representative Job
3 araw ang nakalipas
Neksjob Corporation Quezon City, Pilipinas Buong orasDuties/Responsibilities: Responsible for taking incoming calls and placing outgoing calls on behalf of a company. These calls could be made in a range of contexts, including customer support, sales, product instructions, and billing questions. You might be in charge of taking ord ...
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Financial Premium CSR or Customer Service Representative
6 araw ang nakalipas
NeksJob Philippines Makati, Pilipinas Buong orasSeeking a Financial Premium Agent to join our dynamic team. The ideal candidate will be responsible for offering expert financial advice and premium services to clients, focusing on insurance, investments, and wealth management solutions. Duties include assessing client needs, re ...
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CSR- Customer Service Representative Angeles Pampanga
2 araw ang nakalipas
M and J Recruitment Firm Quezon City, Pilipinas Buong orasCUSTOMER SERVICE REPRESENTATIVEEarn up to 22k - 25k with government benefits (SSS, Phil health, Pag-Ibig ), night differential, paid leaves, incentives and moreAVAILABLE SITES :Pampanga ( With or without BPO Experience )Bridgetowne ( With 6 months and up BPO Experience )Quezon Ci ...
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CSR - Customer Service Representatives - Quezon City
3 araw ang nakalipas
Neksjob Philippines Philippines, Quezon City, Pilipinas Buong orasWHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB: Answering incoming calls from customers · Sorting out customers' inquiries or requests · Ensuring that customers' requests are managed in an appropriate and timely manner · Developing, organizing, and maintaining accur ...
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CSR - Customer Service Representatives (Taguig)
1 linggo ang nakalipas
Neksjob Philippines Taguig, PilipinasDuties/Responsibilities · Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. · What are we looking f ...
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CSR - Customer Service Representative Role-Quezon City
3 araw ang nakalipas
Neksjob Philippines Philippines, Quezon City, Pilipinas Buong orasWe are seeking motivated and customer- focused individuals to join our dynamic team as Customer Service Representative. As a Customer Service Representative, you'll be responsible for handling inbound and outbound calls from customers, addressing inquiries, providing information, ...
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CSR - Accounts Receivable Representative / Taguig Site
3 araw ang nakalipas
Neksjob Philippines Philippines, Taguig, Pilipinas Buong orasWe are looking for a high-performing ACCOUNTS RECEIVABLE SPECIALIST to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team's potential, crafting sales plans, and ...
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CSR - Customer Service Representatives - Molino Site
7 oras ang nakalipas
Neksjob Cavite City, Pilipinas ContractRESPONSIBILITIES:Answering incoming calls from customers Sorting out customers' inquiries or requests Ensuring that customers' requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a ...
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E- Commerce Customer Service Representative(CSR)
1 linggo ang nakalipas
Infantastic Corporation Marilao, Pilipinas Buong orasE-commerce customer service representattiveResponsibility:1, responsible for the use of network chat tools to communicate with customers, answer customer questions. 2, the introduction of shop products, can serve carefully, guide buyers to operate shopping, facilitate transaction ...
Everyday Banking Representative CSR - Metro Manila / NCR, Pilipinas - Wells Fargo
Paglalarawan
In this role, you will: