- The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.
- On boarding of new accounts in Location/Delivery Assurance vertical. This includes communication with WFM Shared Services for the new account onboarding and identifying and deviation from standard SOD.
- Participates in the action and strategic planning process that establishes annual objectives and goals for an organization
- Responsible for delivery on all contracts / SLAs
- Manages internal and external audit with processes and controls.
- Responsible for the development of resources under his/her span
- Provide Operations Director/Managers with input on possible resolutions. Provide solutions to escalated issues and updates.
- This position would be responsible for the performance management of all employees reporting directly / indirectly under him / her.
- Develop programs/modules/projects or other initiatives for WFM Team's development and efficiency
- Serve as a resource for training and reporting of Call Center-WFM efficiencies, account/team/individuals statistical analysis and process improvement.
- Participate in customer presentations, client calls, and quarterly business reviews to represent the workforce management department.
- At least 3 years people management experience with at least 2 years managerial experience in WFM (supervisors as direct reports)
- Experience in RTA, Scheduling, Cap Planning & Forecasting
- For scheduling, Capacity Planning and Forecasting (needs to know manual and with a tool and create from scratch)
- Client facing
-
Project Management Associate Manager
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Neksjob Philippines Mandaluyong, PilipinasJapanese Program & Project Management Associate Manager · WORK SETUP: Return to Office · Mandaluyong City, Metro Manila · OTHERS: · Project Shift Schedule: Night Shift · Project Rest Day: Weekends Off · Project/Team Location: Mandaluyong · OVERALL PURPOSE: · Responsible for ident ...
-
Associate Project Manager
Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas
Tamaray People Solutions. Corp Mandaluyong, Pilipinas· • Works directly with Project Lead to coordinate all aspects of Project Development and execution of all project documentation, coordinating the internal project processes and review of all project inputs, and coordinating the production of the final project. · • Must be a tea ...
-
Associate Project Manager
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Polytechnic University of the Philippines Mandaluyong City, PilipinasDescription: · Handles and manages project implementation and data collectors on site · Duties and Responsibilities: · Handles and manages project implementation and data collectors on site. · Qualifications:Graduate of any four year course preferably Management, Communications, ...
-
product management associate
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Polytechnic University of the Philippines San Juan, PilipinasDescription:To foster market growth through managing and implementing marketing activities, market and product performance analysis, provision of substantial market leads, and strengthening business partnership with stakeholders. · Duties and Responsibilities: · Qualifications:Mu ...
-
marketing management associate
Natagpuan sa: Foundit PH A2 - 6 araw ang nakalipas
Polytechnic University of the Philippines San Juan, Pilipinas Buong orasDescription:To manage marketing activities for food safety advancement. It includes creation of marketing collaterals and telemarketing. · Duties and Responsibilities: · Qualifications:Must have Bachelor's Degree in Marketing, Advertising or Business Management or other equivalen ...
-
Project Manager Associate
Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas
Universal Access and System Solution Inc. Pasig, Pilipinas ContractThe Project Manager is in charge of overall coordination of specific project/s assigned. PM is responsible for overseeing the lifecycle of the project from initiation, planning executing, monitoring, and closing. Sets deadlines, assigns responsibilities, monitor project progress, ...
-
Fleet Management Associate
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management INC Makati, PilipinasDempsey Resources Management Inc is HIRING · FLEET MANAGEMENT ASSOCIATE · Main Qualifications · Education · Bachelor's/College Degree preferably · Business-related discipline. · Experience · Preferably, with at least 1-year experience in · bank operations and car fleet management ...
-
Fleet Management Associate
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, PilipinasFleet Management Associate · Main · Qualifications · Education · Experience · Knowledge/Skills · Bachelor's/College Degree preferably · Business-related discipline. · Preferably, with at least 1-year experience in · bank operations and car fleet management. · Fresh graduates may ...
-
Procurement Operations Associate Manager
Natagpuan sa: Foundit PH A2 - 5 oras ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasProcurement Operations Associate Manager · Location: Mandaluyong City, Metro Manila · Responsibilities: · Coordinate global Meetings & Events sourcing projects · Support global target setting and category initiatives · Oversee local and regional sourcing activities · Define regio ...
-
Contracting Counsel Associate Manager
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas PermanentWe are seeking a skilled Contracting Counsel Associate Manager to join our Legal team. The ideal candidate will be responsible for Lead, structuring, and negotiating complex client transactions, and providing legal counsel to senior leadership. Mentor junior legal professionals a ...
-
Contracting Counsel Associate Manager
Natagpuan sa: Foundit PH A2 - 5 oras ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasWe are seeking a skilled Contracting Counsel Associate Manager to join our Legal team. The ideal candidate will be responsible for Lead, structuring, and negotiating complex client transactions, and providing legal counsel to senior leadership. Mentor junior legal professionals a ...
-
Workforce Services Associate Manager
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas PermanentWorkforce Services Associate ManagerManila | Mandaluyong | Taguig | Quezon City JOB DESCRIPTIONResponsibilities:The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interactio ...
-
Workforce Services Associate Manager
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
Neksjob Philippines Mandaluyong, PilipinasWorkforce Services Associate Manager · Manila | Mandaluyong | Taguig | Quezon City · JOB DESCRIPTION · Responsibilities: · The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuou ...
-
Fleet Management Associate
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, Pilipinas PermanentFleet Management AssociateMainQualificationsEducationExperienceKnowledge/SkillsBachelor's/College Degree preferablyBusiness-related discipline.Preferably, with at least 1-year experience inbank operations and car fleet management.Fresh graduates may be considered.Knowledgeable in ...
-
Fleet Management Associate
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resource Management, Inc Makati, Pilipinas Permanent-Bachelor's/College Degree preferablyBusiness-related discipline.-Preferably, with at least 1-year experience inbank operations and car fleet management.-Fresh graduates may be considered.-Knowledgeable in banking internal policies &documentation is an advantage.-Proficient in MS ...
-
Fleet Management Associate
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resources Management Inc Makati, Pilipinas PermanentBachelor's/College Degree preferably Business-related discipline.Preferably, with at least 1-year experience in bank operations and car fleet managementKnowledgeable in banking internal policies & documentation is an advantage.Proficient in MS Office especially MS Excel.With good ...
-
Procurement Operations Associate Manager
Natagpuan sa: Talent PH A C2 - 5 oras ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasProcurement Operations Associate ManagerLocation: Mandaluyong City, Metro ManilaResponsibilities:Coordinate global Meetings & Events sourcing projectsSupport global target setting and category initiativesOversee local and regional sourcing activitiesDefine regional category strat ...
-
Fleet Management Associate
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Makati, Pilipinas PermanentEducationExperienceKnowledge/SkillsBachelor's/College Degree preferablyBusiness-related discipline.Preferably, with at least 1-year experience inbank operations and car fleet management.Fresh graduates may be considered.Knowledgeable in banking internal policies &documentation is ...
-
Workforce Services Associate Manager
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
Recruiter PH Mandaluyong, Pilipinas PermanentJOB DESCRIPTIONResponsibilities: · • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and ...
-
Fleet Management Associate
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resource Management INC Makati, Pilipinas PermanentDempsey Resources Management Inc is HIRINGFLEET MANAGEMENT ASSOCIATEMain QualificationsEducationBachelor's/College Degree preferablyBusiness-related discipline.ExperiencePreferably, with at least 1-year experience inbank operations and car fleet management.Fresh graduates may be ...
Workforce Services Associate Manager - Mandaluyong City, Pilipinas - Recruiter PH
Natagpuan sa: Trabajos diarios PH C2 - 1 araw ang nakalipas
Paglalarawan
JOB DESCRIPTION
Responsibilities:
JOB QUALIFICATIONS: