- Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country specific processes
- Ensure adherence to identified service level standards and metrics
- Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
- Assists with maintaining accurate employee records including associate personal files
- Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
- Follow the defined processes in HR Services
- Participate in process efficiency, monitoring of workload and the implementation of continuous improvement projects
- Identify the potential for better team efficiencies and collaborate with the leader on their implementation
- Responsible for keeping employee data accuracy and privacy
- Facilitate correct data entry for the new hires and keep the data records for the existing employees and putting the changes to the HRIS
- Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
- Enrich the processes and the value added services for the internal customer
- Facilitate professional excellence through quality delivery of HR Services tasks, expertise in the process mapping and the process designing
- Bachelor s Degree or equivalent in human resources, business or related field preferred
- with 3 years of experience in HR Services and payroll processing
- Strong written and verbal communication skills
- Ability to plan and prioritise workload
- Ability to use own initiative but work under instruction as required
- Ability to work as part of a team and alone with a can do attitude
- Maintain good working relationships with colleagues across HR
- Ability to provide a high standards of customer care
- Methodical and organised approach
- Quick Learner and self-motivated
- Flexible and Adaptable to Changes
- Working knowledge of Excel and Word will be preferred
- Must be amenable to APAC shift
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Customer Service Center Manager
3 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasResponsible for day-to-day management for a group of Benefits Customer Services Representatives and Service Center Supervisors supporting assigned clients. · Responsibilities include: · Staffing and performance management · Training · Participant satisfaction · Meeting performanc ...
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HR Service Center Analyst
4 araw ang nakalipas
Nasdaq Taguig, Philippines, Pilipinas Buong orasWhat will you be doing · The People Operations and Technology team is a part of the Team, a cohesive and highly collaborative group working together to make Nasdaq an outstanding place to work. The team strives to redesign the HR processes and tools to provide an innovative and ...
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Senior HR Service Center Analyst
4 araw ang nakalipas
Nasdaq Taguig, Philippines, Pilipinas Buong orasWhat will you be doing · The People Operations and Technology team is a part of the Team, a cohesive and highly collaborative group working together to make Nasdaq an amazing place to work. The team drives to redesign the HR processes and tools to provide an innovative and seaml ...
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Business Support Team Supervisor HR Service Center
4 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasThe Role · Client Focus · Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country specific processes · Ensure adherence to identified service level standards and metrics · Administer ServiceCentral resolutions based on assigned acces ...
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Customer Service Representative/ Cal Center Agent
1 araw ang nakalipas
Neksjob Makati, Pilipinas Buong oras- at least 18 years old- At least HS (old curriculum) or SHS Graduate- without or with BPO experience at least 6 months- Good to excellent communication skills- Knowledgeable in MS Office and Internet browsing ...
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Data Center Service Delivery Manager
4 araw ang nakalipas
JTI (Japan Tobacco International) Manila, Philippines, Pilipinas Buong orasWe are JTI, Japan Tobacco International, and we are present in 130 countries.We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only.Our business is our people. Their talent. Their potential. We believe ...
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Customers Service Representatives/Call center Agents Start ASAP
2 araw ang nakalipas
Lexie Staffing Pasay, Pilipinas Buong orasT-Mobile17,500 salary packageQualification · •18 and above years old · • At least HIGHSCHOOL Graduate - Old Curriculum · • At least SENIOR HIGHSCHOOL Graduate - New Curriculum · • Good Communications skills · • Willing to be assigned for ONSITE WORK (Alorica By The Bay Pasay) Sta ...
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Assistant Call Center Manager Logistics/Freight Services
1 araw ang nakalipas
Gratitude Philippines Metro Manila, Pilipinas Buong orasJob DescriptionThe duties and responsibilities of this position consist of, but are not limited to, the following:With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures ( ...
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WFM Analyst
4 araw ang nakalipas
Safeway Philtech Inc Taguig, Pilipinas Buong orasPosition Objective: The Workforce Management Analyst works to improve workforce management effectiveness by scheduling, and forecasting for IT SERVICE DESK. · Major duties and responsibilities: · • Provide ongoing Call Center operational analysis, advance planning and schedulin ...
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Performance Monitoring Supervisor
5 araw ang nakalipas
Cardinal Health International Philippines Taguig, Pilipinas Buong orasCustomer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. · Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. · The ...
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Head of Finance CoE
4 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Taguig, Philippines, Pilipinas Buong orasPioneer team · Career growth · About Our Client · The client is a leading multinational Technology company setting up a shared service center in the Philippines. · Job Description · The Head of Finance CoE is responsible for: · Establishing the Finance Shared Service Center · Dev ...
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Business Development Manager
4 araw ang nakalipas
Comrise Global Solutions Philippines, Taguig, Pilipinas Buong orasJob Responsibilities · Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, and develop and execute NA (Named Account) customer development strategies. · Deeply understand, communicate, and clarify the target custom ...
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Clinic Manager
4 araw ang nakalipas
MD Plus Clinic and Diagnostic Center Taguig, Philippines, Pilipinas Buong orasCompany Description · MD+ Clinic and Diagnostics Center is a healthcare center located in Taguig that provides a variety of medical services to private individuals and corporations. The clinic strives to work with patients to aid in their healthcare journey and place importance o ...
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Data Scientist
5 araw ang nakalipas
Cardinal Health International Philippines Taguig, Pilipinas Buong orasWhat Performance Monitoring contributes to Cardinal Health · Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. · Performance Monitoring is responsible for monitor ...
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Customer Service Supervisor 1
3 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasThe Role · Provide role model leadership for Customer Service Representatives · Ensure schedules are communicated and performed accordingly by CSRs · Ensure established practices and work processes, tools and methodologies are being utilized · Coordinate staffing with various Se ...
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Call Center Agents
4 araw ang nakalipas
Neksjob Philippines Taguig, Philippines, Pilipinas Buong orasDuties/Responsibilities · Customer service, problem-solving, and ensuring client pleasure are call center agents' main responsibilities. They therefore need essential talents that allow them to engage with customers in a range of situations. · Why pick us · Competitive Salary · E ...
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IT Manager
4 araw ang nakalipas
Medtronic Cardiac and Vascular Taguig, Philippines, Pilipinas Buong orasCareers that Change Lives · We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. · The Contact Centre and Virtual ...
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Command Center Consultant
4 araw ang nakalipas
Neksjob Philippines Taguig, Philippines, Pilipinas Buong orasCommand Center Consultant · Location: Taguig City, Metro Manila · Key Responsibilities · Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect. · Develop target operating models for WFM proc ...
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Sales Support Officer
4 araw ang nakalipas
Megaworld Lifestyle Malls Taguig, Philippines, Pilipinas Buong orasCompany Description · Megaworld Lifestyle Malls is a collection of premier lifestyle destinations located in Taguig. These include Eastwood Citywalk and Eastwood Mall, Burgos Circle at Forbes Town Center, Newport Mall, The Clubhouse, Paseo Center, Lucky Chinatown Mall in Binondo, ...
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Employee Lifecycle Representative
4 araw ang nakalipas
Medtronic Cardiac and Vascular Taguig, Philippines, Pilipinas Buong orasCareers that Change Lives · Bold thinking. Bolder actions. We are Medtronic. · At AskHR in Medtronic, our goal is to provide a best-in-class employee experience, providing a standard level of care to our customers and drive operational excellence. We are the first point of conta ...
Business Support Specialist HR Service Center - Taguig, Pilipinas - Willis Towers Watson
Paglalarawan
The Role
Client Focus
Teamwork
Integrity
Respect
Excellence
The Requirements