- Partner with other instructional designers and programs to identify, analyze and prioritize communication and customer experience gaps that impact the teammateâs ability to create positive customer experiences and to reach performance metrics.
- Use instructional design knowledge (adult learning theories) to create and propose customer experience and communication-based solutions to close performance gaps and meet business objectives.
- Collaborate with internal team and eLearning Developers to design lesson structures, outlines, storyboards and mockups for digital and blended performance solutions.
- Develop and implement learning content, including interactive e-learning, online exercises, assessments, and engaging e-learning courses.
- Develop job-related training courses, job aids, playbooks and other performance solutions using instructional design strategies that meet learning objectives and performance metrics.
- Design and create visual elements and multimedia assets such as videos and audio for online courses, workshops, webinars and presentations.
- Collaborate with LMS administrators and data engineers to define date capture/reporting parameters, and to publish online courses and other digital solutions onto company servers and LMS.
- Implement and pilot learning solutions with different groups of learners to validate content, timing and knowledge transfer.
- Conduct train-the-trainer sessions to ensure proper implementation of facilitator-led or blended training, and provide feedback to trainers to improve delivery and implementation.
- Evaluate training success through classroom observation and Kirkpatrickâs Four Levels to quantify if training impacts performance, identify which behaviors impact performance, and assess frontline consultantsâ understanding and commitment to apply behaviors.
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Instructional Designer
4 araw ang nakalipas
IBEX Global Solutions (Philippines) Inc. Philippines, Pilipinas Buong orasOverview · The Content & Instructional Designer is responsible for the design, development, implementation, evaluation, and maintenance of Solutions Engineering and Design (SE&D) training library and content. In this role, you will be responsible for producing first-class learni ...
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Instructional Designer
4 araw ang nakalipas
Fresenius Medical Care Philippines, Pilipinas Buong orasInstructional design and media development abilities and instincts that show potential for growth · Ability to follow specific directions · Ability to curate key instructional points from a variety of available source materials and conversations with subject matter experts · Abil ...
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Instructional Designers
1 linggo ang nakalipas
Verizon Philippines, Pilipinas Buong orasWhen you join Verizon · Verizon is one of the world's leading providers of technology and communications services, tr ansforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe ...
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Instructional Designers
1 linggo ang nakalipas
Verizon Philippines, Pilipinas Buong orasWhen you join Verizon · Verizon is one of the world's leading providers of technology and communications services , transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe ...
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Instructional Design Consultant
4 araw ang nakalipas
Verizon Philippines, Pilipinas Buong orasWhen you join Verizon · Verizon is one of the world's leading providers of technology and communications services, tra nsforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe ...
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Electrical Engineer Intern
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Planate Management Group Philippines, Pilipinas Buong orasPlanate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with technical support centers in South East Asia and East Africa, that provide program management and facilities engineering ...
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Training Supervisor
4 araw ang nakalipas
Palawan Group of Companies Philippines, Pilipinas Buong orasWe are seeking an experienced and dedicated E-learning Supervisor to oversee the development, implementation, and management of our organization's e-learning programs. The E-learning Supervisor will be responsible for managing a team of instructional designers and e-learning spec ...
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Services Management Analyst
4 araw ang nakalipas
Vertiv Philippines, Pilipinas Buong orasWho we are: · Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way ...
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Competency based instruction consultant
1 linggo ang nakalipas
Systemantech Inc. Philippines, Pilipinas Buong orasEducation · Master's degree in education or learning and development, Human Resources or Talent Management field, Instructional Design from an accredited academic institution; or, · University degree in the above fields with two (2) years of relevant professional experience; and, ...
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Multimedia Technician
4 araw ang nakalipas
Hammerjack Pty. Ltd. Philippine Branch Office Philippines, Pilipinas Buong orasDUTIES AND RESPONSIBILITIES · Collaborate with instructional designers to produce engaging multimedia content, including audio, video, animations, and interactive elements. · Operate and maintain audio-visual equipment for recording and editing purposes. · Edit and enhance multim ...
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Learning Experience Designer
4 araw ang nakalipas
Carelon Global Solutions Philippines, Pilipinas Buong orasDescription: · Responsible for building business-aligned, integrated learning solutions using a variety of techniques and tools that engages its target audience and ensures effective transfer of knowledge and skills. Primary duties may include, but are not limited to: Contributes ...
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Video Editor
4 araw ang nakalipas
Filinvest Development Corporation Philippines, Pilipinas Buong orasFilinvest Development Corp. (FDC) is one of the leading, stable, and diversified conglomerates in the Philippines. Through its diverse businesses, FDC has established a strong reputation as a dependable partner in economic development. FDC currently has strategic holdings in key ...
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Educational Technology Specialist
1 linggo ang nakalipas
Life Academy International Philippines, Pilipinas Buong orasAbout Life Academy Foundation Inc. | Life Academy International · MISSION · We are a global innovative learning institution that partners with families in providing transformative education to help build holistically developed Christ-like influencers. · VISION · Through global in ...
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Learning Solutions Manager
4 araw ang nakalipas
Carelon Global Solutions Philippines, Pilipinas Buong orasDescription: · Responsible for overseeing a team of Learning Experience Designers in building business-aligned, integrated learning solutions using a variety of techniques and tools that engages its target audience and ensures effective transfer of knowledge and skills. Ensures a ...
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Electrical Designer II
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Fluor Corporation Philippines, Pilipinas Buong orasJob Description · Operating under detailed instructions and reviewing, the purpose of this position is to provide the essential technical knowledge and perform the work listed. This role has the responsibility to promote Fluor's competitiveness within the global marketplace by de ...
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Analyst Programmer
4 araw ang nakalipas
GECO Philippines Philippines, Pilipinas Buong orasPlans, designs, develops, tests, debugs and documents system applications of low to moderate complexity, applying knowledge in programming techniques and computer systems. · Converts technical specifications into sequence of detailed instructions and logical steps for coding · Co ...
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Training And Development Specialist
4 araw ang nakalipas
Filinvest, Land Inc. Philippines, Pilipinas Buong oras· RESPONSIBILITIES:Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives · Design, plan, organize, or direct orientation and training programs for employees or customers · Offer spe ...
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Print Graphic Artist
4 araw ang nakalipas
SGS & Co Philippines, Pilipinas Buong orasWho are we · SGS & Co. is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched m ...
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Teacher Elementary K-6
4 araw ang nakalipas
ELIZABETH PUBLIC SCHOOLS Philippines, Pilipinas Buong orasTitle · Teacher ( All certified personnel including Teachers, Librarians, Nurses, Attendance Officers, Guidance Counselors, School Psychologist, Occupational Education Instructors, Psychiatric Social Workers, Teachers Assistants, Learning Disabilities Teacher Consultants, Consult ...
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Information Technology Manager
4 araw ang nakalipas
Intercare Philippines, Pilipinas Buong orasKey Role: · 1. Design the Learning Management System · In ensuring that the technical aspects of the LMS align with CICS's requirements, the LMM must be able to conduct: · a. LMS Selection: collaborate with key stakeholders to choose an appropriate LMS platform; · b. Customizatio ...
Instructional Designer - Philippines, Pilipinas - ePerformax Contact Centers & BPO
1 linggo ang nakalipas
Paglalarawan
Job Description
ePerformax is seeking someone who can design, develop and implement eLearning solutions to support the success of our frontline customer consultants in the Philippines. Some experience using authoring software and LMS in a corporate environment is preferred. The Instructional Designer is a member of our Customer Experience Training Development team responsible for training and certifying frontline customer service representatives who handle phone and written contacts from U.S. customers of the nationally recognized clients we represent.
Responsibilities
Who We Want
You must have excellent verbal communication skills and a background developing digital and blending learning solutions, preferably focused on soft skill development in a corporate environment. We are seeking someone who meets the qualifications above and is comfortable working in a fast-paced, collaborative environment with a development team that includes executives, IT personnel and other instructional developers. Candidate must be amenable to work in Pasay and is open to shifting schedules (including holidays and weekends).
For interested applicants, you may send your CV to [HIDDEN TEXT] or you may send me a direct message.
