Service Desk - Pasay, Metro Manila

We are looking for a reliable and customer-focused Service Desk Support professional to provide IT support, handle incidents, and assist users through phone, email, and on-site support. · Key Responsibilities · Deploy, install, and configure desktops, laptops, and IT peripherals ...

Basic/working knowledge of Exchange on Prem · Strong understanding of 365, · Azure Intra experience, · Powershell required; Splunk, · Proofpoint/Sendmail a plus. · ...

● Answer inbound calls, respond to emails, and ticket inquiries from clients and end-users. · ● Log, track, and update issues in the ticketing system accurately and promptly. · ● Perform initial troubleshooting and provide remote technical support for software, hardware, and netw ...

Job description and the requirements for this Service desk position in Makati. · ...

Job Description · Basic/working knowledge of Exchange on Prem, understanding idea · Strong understanding of 365, especially Exchange on line · Good understanding of conditional access · Azure Intra · Hybrid Exchange experince · Ability to work with MS support · Message tracking, ...

This is a full-time on-site role for a Service Desk / Technical Support Representative located in Metro Manila. · ...

Mandarin Service Desk · Role Description · Troubleshoots hardware, software, and network operating issues via phone and coordinates with technical resources for resolution. · Applies knowledge of information systems products and services to assist users effectively. · Identifies, ...

We are seeking a Service Desk Analyst with at least 2 years of experience providing first- and second-line support. · Provide first- and second-line investigation and diagnosis of incidents and service requests · Resolve and close tickets in accordance with Service Desk procedure ...

The IT Service Desk / Technical Support Representative is responsible for troubleshooting hardware software and network-related issues via phone support. · This role requires applying knowledge of information systems products and services to assist users diagnose technical proble ...

Provides First and second-line investigation and diagnosis resolves and closes incidents/service requests as per Service desk procedures & allocated timelines escalates unresolved incidents/service requests within agreed timescales logs relevant incident/service request details p ...

We are looking for an IT Service Desk professional to join our team. As an IT Service Desk specialist,you will provide first- and second-line support to our clients via phone email chat or in person. · The ideal candidate should have at least 2 years of experience in IT service d ...

We have urgent openings for IT Service Desk position with TCS. The role involves providing first and second-line investigation and diagnosis, resolving incidents/service requests, and communicating with clients. · Provides First and second-line investigation and diagnosisResolves ...

We are looking for an IT Service Desk professional with solid experience in BPO settings and willingness to work onsite in BGC. · ...

This IT Service Desk role involves creating tickets based on customer requests, providing general guidance for technical inquiries, resolving issues through analysis and research or routing calls to the appropriate group. · ...

The IT Service Desk Consultant will augment IT support services by providing hands-on support across technical operations, · application management, and IT asset lifecycle.Deliver timely and effective troubleshooting and resolution of IT issues. · Provide hands-on assistance for ...

The IT Service Desk Consultant will augment · IT support services by providing hands-on support across technical operations, · application management, and IT asset lifecycle. · This role ensures efficient · IT service delivery and supports process improvements through collabora ...

As IT Support Specialist you will handle users inquiries and provide solutions promptly and in a professional manner receive triage escalate and monitor IT service requests and fault reports throughout their lifecycle using the service management tools provided troubleshoot and f ...

+We are seeking customer-focused L1 IT Service Desk Analysts to provide first-line technical support to our global users. · +Provide friendly, professional first-contact support via phone, email, chat, and ticketing portal. · Triage and resolve common incidents related to Windows ...

+Job summary · Provides First and second-line investigation and diagnosis · +ResponsibilitiesResolves and closes incidents/service requests as per Service desk procedures & allocated timelines · +, Qualifications · Bachelor's Degree or completed at least 2 years in college with ...

We are looking for a Service Desk (Technical Support Representative) to join our team on a contractual basis. · The successful candidate will be responsible for handling customer inquiries, incidents, and service requests related to technical concerns. · Respond to customer queri ...