Workforce Planner/Scheduler - Philippines, Manila - CUBEWORK PH CORP

    CUBEWORK PH CORP
    CUBEWORK PH CORP Philippines, Manila

    4 araw ang nakalipas

    Buong oras
    Paglalarawan

    Strategic Purpose of the Role

    This position supports the organization's objective to improve labor accuracy, operational efficiency, and cost control while enabling scalable, network-wide workforce planning. The Planner will contribute to building a predictive labor framework that aligns staffing levels with operational needs and business growth.

    Key Responsibilities:

    Labor Planning & Allocation

    • Develop and maintain labor plans using APS tools to align staffing with forecasted workload and operational demand.
    • Allocate workforce resources across departments to ensure productivity, efficiency, and service-level expectations are met.
    • Transition planning processes from manual methods to a standardized, system-driven framework.
    • Monitor real-time workforce allocation and recommend adjustments to improve headcount accuracy.

    APS Transformation Support

    • Support implementation of the Advanced Planning & Scheduling framework and related Standard Operating Procedures (SOP).
    • Assist with configuration, validation, and ongoing optimization of APS planning workflows.
    • Partner with leadership to establish clear labor planning ownership and accountability.
    • Contribute to building scalable planning models that support network-wide deployment.

    Data Integrity & Workforce Visibility

    • Validate and maintain workforce data integrity within HR systems, including Paylocity workforce records and agent assignments.
    • Identify and resolve issues impacting labor forecasting, including clock-in discrepancies and inventory movement impacts.
    • Maintain labor planning trackers and standardized efficiency rate templates.
    • Provide leadership with reporting that enhances visibility into workforce utilization and performance.

    Operational Collaboration

    • Partner with warehouse supervisors, operations leadership, HR, and finance teams to gather efficiency metrics and improve planning accuracy.
    • Support cross-functional initiatives integrating VAS, Dropship, and HR systems into the labor planning model.
    • Assist in training and onboarding support planners as the APS model scales.

    Qualifications:

    • Bachelor's degree in Business, Operations Management, Supply Chain, or related field preferred.
    • Experience in workforce planning, labor planning, operations planning, or warehouse planning environments.
    • Strong analytical skills with the ability to interpret workforce data and forecasting models.
    • Advanced Excel skills and experience with workforce management or scheduling systems preferred.
    • Knowledge of HRIS platforms (Paylocity or similar) is a plus.
    • Strong communication and organizational skills with the ability to work cross-functionally.

    Core Competencies:

    • Data-Driven Workforce Planning
    • Labor Allocation Strategy
    • Operational Efficiency & Cost Control
    • Forecasting & Predictive Planning
    • Process Standardization
    • Cross-Functional Collaboration
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