- Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their inquiry
- Resolve customer inquiries via email or chat within the agreed SLA.
- Providing exceptional customer service to our large base of customers
- Ensuring that all interactions and relevant information is captured in the ticket logging process
- Taking ownership & accountability of the resolution process for CS-related concerns
- Ensuring that all processes are performed as per the documented procedure
- Being able to assist other teams within our group should there be a need for additional support
- Other duties as assigned
- Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their inquiry
- Resolve customer inquiries via email or chat within the agreed SLA.
- Providing exceptional customer service to our large base of customers
- Ensuring that all interactions and relevant information is captured in the ticket logging process
- Taking ownership & accountability of the resolution process for CS-related concerns
- Ensuring that all processes are performed as per the documented procedure
- Being able to assist other teams within our group should there be a need for additional support
- Other duties as assigned
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Voice/Non Voice
4 oras ang nakalipas
Neks Job Philippines Mandaluyong, Pilipinas Buong orasYour day-to-day in a nutshell: · Answering incoming calls from customers · Resolving customer inquiries/requests · Ensuring customer requests are handled in an appropriate and timely manner · Utilizing various client-based tools and applications for customer management and servic ...
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Non Voice
1 linggo ang nakalipas
Cyberbacker Careers Pasig, Pilipinas Buong oras100% Work From Home | Available for FULL TIME & PART TIMERESPONSIBILITIES:Accountable for real-time reporting and diagnosing trends on key performance metrics.Generating daily to weekly and monthly to yearly KPI reports.Ensuring data is current and accurate for assigned division. ...
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Non Voice
2 araw ang nakalipas
Neksjob Philippines Pasig City, Pilipinas Buong orasQUALIFICATIONS?HS Grad (old curriculum) or SHS GradNo Call Center Exp. NeededWith Accounting Background at least 6 monthsExcellent communication skillsAmenable to start ASAPWork OnsitePerksEasy ProcessCompetitive SalaryExcellent incentives for referralsExciting Performance Bonuse ...
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Non Voice
4 oras ang nakalipas
Neksjob Philippines Pasig, PilipinasQUALIFICATIONS? · HS Grad (old curriculum) or SHS Grad · No Call Center Exp. Needed · With Accounting Background at least 6 months · Excellent communication skills · Amenable to start ASAP · Work Onsite · Perks · Easy Process · Competitive Salary · Excellent incentives for referr ...
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Voice and Non-voice Account
4 oras ang nakalipas
Aspire Makati City, Pilipinas Buong oras· • Answers phone calls and provides important information/ assistance to clients. · • Checks mail, fax and internet mail to provide customer assistance. · • Manages computer/on-line guidelines for the purpose of responding to customer queries.. · • Communicates with customer on ...
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Non-Voice CSR
2 araw ang nakalipas
Orbit Teleservices PH Makati, Pilipinas Buong orasWhat's in it for you? · • Competitive Salary packages · • HMO on the first day · • performance-based incentives · • Allowance · • BonusesJob Responsibilities: · • Assist customers in setting up new accounts, managing existing accounts, and troubleshooting account-related problems ...
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Non Voice Account
4 oras ang nakalipas
Neksjob Philippines Pasig, PilipinasNon Voice Account | Ortigas, Pasig City · Headcount: 25 · Qualifications: · - At least high school graduates · - At least 18 years of age and above · - No CCE Required · - With accounting background/exp at least 6 months · - Work onsite ...
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Non Voice Account
6 araw ang nakalipas
Steer Minds Solutions Pasig, Pilipinas Buong orasReady to trade the headset for the keyboard?Join our non-voice account team Requirements:- 1+ year handling voice or blended accounts- HS/SHS diploma- Immediate availability- On-site work at Bridgetowne- Flexible shifting schedulePerks: Paid training Salary increase HMO benefits ...
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Non Voice Account
4 oras ang nakalipas
Steer Minds Solutions Pasig City, PilipinasReady to trade the headset for the keyboard? · Join our non-voice account team · Requirements: · - 1+ year handling voice or blended accounts · - HS/SHS diploma · - Immediate availability · - On-site work at Bridgetowne · - Flexible shifting schedule · Perks: · Paid training · S ...
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Non-Voice CSR
4 oras ang nakalipas
Orbit Teleservices PH Makati, PilipinasWhat's in it for you? · • Competitive Salary packages · • HMO on the first day · • performance-based incentives · • Allowance · • Bonuses · Job Responsibilities: · • Assist customers in setting up new accounts, managing existing accounts, and troubleshooting account-related probl ...
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Non Voice Account
6 araw ang nakalipas
Neksjob Philippines Pasig City, Pilipinas Buong orasNon Voice Account | Ortigas, Pasig City Headcount: 25Qualifications: - At least high school graduates - At least 18 years of age and above - No CCE Required- With accounting background/exp at least 6 months- Work onsite ...
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Non Voice CSR
4 oras ang nakalipas
Neks Job Philippines mandaluyong, PilipinasYour day-to-day in a nutshell: · Resolving customer inquiries/requests · Ensuring customer requests are handled in an appropriate and timely manner · Utilizing various client-based tools and applications for customer management and servicing · Providing cutting-edge service in a ...
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Non Voice CSR
6 araw ang nakalipas
Neksjob Corporation Pasig City, Pilipinas Buong orasResponsibilities: · Responsible for providing assistance to clients who have queries, grievances, issues, or who wish to make a purchase of a good or service. · Why pick us Competitive Salary · Exciting Performance Bonuses & Account Specific Allowances · Career Advancement Op ...
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Tagalog Non Voice
2 araw ang nakalipas
Neksjob Pasig City, Pilipinas Buong orasDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific Allowance ...
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Travel Non Voice
1 linggo ang nakalipas
Metacom Pasig City, Pilipinas Buong oras"Job Responsibilities:● Follow standard operations and procedures.● Recognize and escalate priority problems in accordance with Client standards.● Ensure one call resolution prioritizing customer satisfaction.● Perform basic troubleshooting when necessary.Qualifications:● Fresher ...
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Non-Voice Registered Nurse
6 araw ang nakalipas
Access Healthcare Services Taguig, Philippines, Pilipinas Buong orasAccess Healthcare is looking for Registered Nurse to join our growing team · Responsibilities · Perform advanced level work related to clinical denial and utilization management. · Manage medical denials by conducting a comprehensive review of clinical documentation. · Handle aud ...
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Non Voice CSR
2 araw ang nakalipas
Neks Job Philippines Mandaluyong, Pilipinas Buong orasYour day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, co ...
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Non-Voice Medical Biller
2 linggo ang nakalipas
ASCENTPRO Makati, PilipinasHi Job Seekers, · Looking for Non-Voice? · We are in need of MEDICAL BILLERS with at least 12 months of Healthcare AR experience. · VIRTUAL PROCESS · 70% Non Voice, 30% Voice. · Location: Alabang, QC & Makati · Salary: 30, ,000 · Work Set-up: Onsite · Qualifications: · - At least ...
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Non Voice
1 linggo ang nakalipas
Cyberbacker Careers Cavite City, Pilipinas RemoteJOB DESCRIPTION: Part time · • Transcription · • Preparing paperwork · • Scheduling of consultation with clients · • Preparing and emailing weekly reports · • Updating virtual files · • Build ongoing task list · • Oversee administrative tasks · • Admin tasksPerks and Benefit- Wor ...
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Voice and Non Voice Account
1 linggo ang nakalipas
Neksjob Philippines Muntinlupa, Pilipinas Buong orasCalling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional careerMinimum Requirements?At least 18 years oldAt least SHS Graduate / 2nd year completed in collegeAt least 6 months call center experienceSavvy in computer ...
BPO | Non Voice (Customer Service Representative | BGC, Taguig) - Philippines, Taguig, Pilipinas - Eastvantage Business Solutions Inc.
Paglalarawan
About the account:
Founded in 2005, our client is the world's No.1 Online Hobby Store, with a huge selection of RC products from planes right through to drones and all accessories. They are also a leading developer of radio control hobby products which include many of the biggest names in the industry.
About the role:
