Customer Relations Associate - Pasig - The Medical City

    The Medical City
    The Medical City Pasig

    7 oras ang nakalipas

    ₱300,000 - ₱700,000 (PHP) bawat taon *
    Paglalarawan

    Customer Relations Associate

    The Medical City Ortigas seeks a skilled Customer Relations Associate to drive organizational growth. This role focuses on addressing customer service situations across the hospital community.

    Key Responsibilities:

    • Assist patients at MATI Clinics and coordinate referrals with TMCO.
    • Aid patients in completing accurate referral forms and documentation.

    • Coordinate appointments with Specialists at The Medical City Ortigas based on patient needs and availability.

    • Facilitate communication between the patient, referring physician, and receiving specialist.

    • Answer telephone calls and assist inquiries via email or mail, directing complex matters as needed.

    The ideal candidate possesses excellent customer service skills, operational management expertise, inquiry handling abilities, internal communications skills, procedural knowledge, and technical competencies.

    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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