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Client Service Officer
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Shopping Center Management Corporation Philippines, Pilipinas Buong orasResponsible for delivering services to customers as part of the finance management team. His/Her function is to act as liaison and guarantee good communication between branch operations, leasing and tenants, as well as finance HO. He/She's the primary point of contact and seconda ...
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Customer Service Officer
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
SM Investments Philippines, Pilipinas Buong orasGeneral Duties · Responsible in the proper and timely handling of daily frontline transactions. Detailed Duties · DUTIES AND RESPONSIBILITIES · 1. Handle special accounts and escalated concerns from the Supervisors · 2. Coordinate with other concerned units in resolving clients c ...
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DevOps Engineer and Service Delivery Officer
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
StrategicSynergy, Inc. Philippines, Pilipinas Buong orasCompany Description · StrategicSynergy, Inc. (SSI) is a system integration and process consulting firm with nationwide coverage. The company is headquartered in Makati, Metro Manila, and has branches in Cebu, Davao, and Subic. SSI focuses on the development of IT-based strategies ...
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permanent administrative officer ii osec-dswdb-adof2-6-2014 under administrative service
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Department of Social Welfare and Development (DSWD) Philippines, Pilipinas Buong oras. There have been 0 applications for this position · . This job opening has been viewed 3718 times · Job DescriptionPLACE OF ASSIGNMENT:DSWD CENTRAL OFFICE · PLACE OF EXAMINATION AND INTERVIEW:DSWD CENTRAL OFFICE, IBP ROAD, BATASAN COMPLEX, CONSTITUTION HILLS, QUEZON CITY · NOT ...
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Category Management Associate
Natagpuan sa: Lensa US 4 C2 - 19 oras ang nakalipas
Meralco Philippines, Pilipinas Buong orasLOCATION: ORTIGAS, PASIG CITYJob Summary: · Implements and executes category plans and strategies · Facilitates contract creation, execution, and analysis for the purpose of maximizing financial and operational performance and minimizing risk · Selects vendors and facilitates eva ...
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corporate admin manager
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Philsteel Holdings Corporation Philippines, Pilipinas Buong orasCORPORATE ADMIN MANAGER · Job Summary: Responsible for providing administrative services to all employees through assignment, maintenance, and custodianship of company assets such as company vehicles, computers, mobile phones, and office supplies · SPECIFIC DUTIES & RESPONSIBILIT ...
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Corporate Services Manager
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Rockwell Land Corporation Philippines, Pilipinas Buong orasThe Corporate Services Manager will oversee and manage the efficient operation of the corporate services functions within the organization. The incumbent will be responsible for ensuring smooth functioning of office management, fleet management, events, and logistics activities. ...
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Material Movement and Modular Furniture Technician
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · This position provides coordination and performance of daily support / operational activities related to a specific Office Services functional area and related to less complex projects and activities. May function as a supervisor or a lead over a small project o ...
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administrative officer v
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Technical Education and Skills Development Authority CARAGA Region - Government Philippines, Pilipinas Buong oras· THE HIREE WILL BE RESPONSIBLE FOR THE FOLLOWING: · 15%-Coordinates the programs and services the provincial office · 15%-Formulates, reviews and finalizes policy recommendations and guidelines relative to financial, personnel and administrative matters · 10%-Recommends improv ...
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Technical Assistant I
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
De La Salle University Philippines, Pilipinas Buong orasQualifications: · A graduate with a Bachelor's Degree in any course · Strong organizational and multitasking skills · Excellent communication and interpersonal abilities · Proficiency in Microsoft Office and other relevant software · Attention to detail and accuracy in work · Job ...
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Department Manager
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Government Service Insurance System Philippines, Pilipinas Buong orasOfficer IV (Item No · Building and Maintenance Department · General Services Office · About the Job · This position involves exercise of management function such as planning, organizing, directing and coordinating the activities of the department, which requires application of m ...
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permanent administrative aide vi
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Department of Social Welfare and Development (DSWD) Philippines, Pilipinas Buong oras. There have been 0 applications for this position · . This job opening has been viewed 2347 times · Job DescriptionPLACE OF ASSIGNMENT:DSWD CENTRAL OFFICE · PLACE OF EXAMINATION AND INTERVIEW:DSWD CENTRAL OFFICE, IBP ROAD, BATASAN COMPLEX, CONSTITUTION HILLS, QUEZON CITY · NOT ...
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Facility Manager
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · This position provides planning, development, coordination, and management oversight / supervision over daily operational activities for a large Office Services functional area or for multiple, more complex functional areas. May be assigned this responsibility f ...
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permanent_administrative aide vi
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Department of Social Welfare and Development (DSWD) Philippines, Pilipinas Buong oras. There have been 0 applications for this position · . This job opening has been viewed 2292 times · Job DescriptionPLACE OF ASSIGNMENT:DSWD CENTRAL OFFICE · PLACE OF EXAMINATION AND INTERVIEW:DSWD CENTRAL OFFICE, IBP ROAD, BATASAN COMPLEX, CONSTITUTION HILLS, QUEZON CITY · NOT ...
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Office Assistant I
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
De La Salle University Philippines, Pilipinas Buong orasQualifications: · A graduate of Bachelor's Degree · At least one year of work experience · Excellent oral and written communication skills · Possess good interpersonal and customer-services skills. · Keen on details. · Excellent in MS Office and other software generally used in o ...
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Transition Specialist l Open to Fresh Graduate l Onsite
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasThe person will be responsible for supporting transitions/client implementation for client businesses into the Operations environment and supporting Client Implementation Officers in driving implementation deliverables from Shared Services. This position is based from the Mall of ...
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Transaction Monitoring
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
The Citco Group Limited Philippines, Pilipinas Buong orasJob Description · Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clie ...
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Senior Accountant
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
IQ-EQ Philippines, Pilipinas Buong orasCompany Description · IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. · Job Description · Responsibl ...
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permanent attorney iii osec-dswdb-aty3-2-2020 under legal service
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Department of Social Welfare and Development (DSWD) Philippines, Pilipinas Buong oras. There have been 0 applications for this position · . This job opening has been viewed 1886 times · Job DescriptionPLACE OF ASSIGNMENT:DSWD CENTRAL OFFICE · PLACE OF EXAMINATION AND INTERVIEW:DSWD CENTRAL OFFICE, IBP ROAD, BATASAN COMPLEX, CONSTITUTION HILLS, QUEZON CITY · NOT ...
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administrative assistant iii
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
Technical Education and Skills Development Authority CARAGA Region - Government Philippines, Pilipinas Buong oras· THE HIREE WILL BE RESPONSIBLE FOR THE FOLLOWING: · 30%-Prepares, transcribes and finalizes Minutes of Meetings based on inputs of the Board Secretary and concerned executive offices as well as prepare materials and provides administrative support during Board and committee me ...
Customer Service Officer - Philippines, Pilipinas - SM Investments
Paglalarawan
General Duties
Responsible in overseeing his/her team in processing buyer's requests in an accurate, timely & competent manner.Detailed Duties
1. Review and analyze case history of buyer's request and provide recommendation to approvers.2.
Ensure that CRFAs are updated with the company policies and procedures relevant to processing buyer's requests, and ensure compliance thereof.
3. Review letters and IOMs and ensure contents are complete and relevant.4. Monitor progress and aging of buyer's requests escalate issues in a timely manner.
5. Establish an efficient system in processing buyer's requests to minimize or avoid service complaints.
6. Monitor team adherence to set Turn-Around-time (TAT) / Service Level Agreement.
7. Evaluate performance of subordinates and recommend necessary personnel action. Elevate all personnel performance related issues immediately to superior.
8. Motivate and encourage CFAs through positive communication and feedback.
9. Perform other duties and functions as may be assigned from time to time.
Professional Eligibility
Skills
1. Credibility - Demonstrates honesty, trustworthiness and commitment in all forms of transaction.2. Communication - Effectively converses and applies correct grammar in verbal and written communication
3. Client Focus - Strong contributor to the overall customer satisfaction.
4.
Leadership - Clearly explains organizational goals and specific tasks to team members dependable and responsible strategic thinker with good coaching skills and ability to motivate, resolve conflict, discipline and develop others.
5.Teamwork - Develops and maintains rapport with colleagues actively participates in collaboration with other units to perform assigned tasks and achieve team goals.
Education
Must be at least a bachelor's degree holderExperience
. Candidate must have at least 2-3 years relevant experience focusing on Customer Service or Assistant Manager role. Working experience in the real estate industry is a plus
Responsibility
1. Review and analyze case history of buyer's request and provide recommendation to approvers.2.
Ensure that CRFAs are updated with the company policies and procedures relevant to processing buyer's requests, and ensure compliance thereof.
3. Review letters and IOMs and ensure contents are complete and relevant.4. Monitor progress and aging of buyer's requests escalate issues in a timely manner.
5. Establish an efficient system in processing buyer's requests to minimize or avoid service complaints.
6. Monitor team adherence to set Turn-Around-time (TAT) / Service Level Agreement.
7. Evaluate performance of subordinates and recommend necessary personnel action. Elevate all personnel performance related issues immediately to superior.
8. Motivate and encourage CFAs through positive communication and feedback.
9. Perform other duties and functions as may be assigned from time to time.
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