Quality Analyst - Muntinlupa

A Quality Analyst is responsible for auditing a daily sample of billers' case transcripts, documenting audit results in a standardized tracker and ensuring completeness and consistency of findings. · ...

eClerx seeks a Quality Analyst to monitor customer interactions ensuring service excellence and compliance with company standards. · ...

We are looking for a Quality Analyst with experience in insurance billing processes and ECC account management. · ...

eClerx is seeking a Quality Analyst responsible for monitoring evaluating and enhancing the quality of customer interactions to ensure service excellence and compliance with company standards. · ...

The company optimizes the entire member/patient experience through service offerings for clinical, case management... · ...

A Quality Analyst provides quality assurance & performance monitoring services to ensure completeness & consistency of findings. · ...

+Design and develop automated tests in a web-based environment using automation tools and scripting tools such as Selenium WebDriver and/or any automation tools. · +Obtained a Bachelor's or College degree in either of the following - Industrial Engineering, Management Engineering ...

The Quality Analyst is responsible for analyzing, evaluating, and resolving back-end issues affecting the day-to-day tools, performance, and processes of Teammates and clients. · ...

Conduct quality audits and evaluations of contact center interactions Ensure compliance with insurance billing, account management, and policy servicing standards Analyze QA results, identify trends, and provide actionable insights Document findings and prepare quality reports fo ...

The Quality Assurance Analyst is responsible for ensuring that the goods produced adhere to established quality standards. · ...

A Quality Assurance Analyst con experiencia en aseguradoras es necesario para verificar los procesos de facturación e identificar tendencias. · Se requiere conocimiento profundo del sistema ECC y habilidades analíticas sólidas. · ...

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. · Leveraging a cloud-based infrastructure. · Competitive industry salaries and comprehensive benefits packages. · ...

The Quality Assurance Analyst is responsible for ensuring that goods produced adhere to established quality standards. · ...

The Quality Analyst will ensure that Teammates maintain their Ridiculously Good quality of work and comply with our Ridiculously Amazing processes. · As a Quality Analyst, You Will · Prepare weekly and monthly reports on the quality of Teammates' performance; · Identify potential ...

The Quality Analyst is the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues affecting their day-to-day tools, performance, · and processes. · Imagine yourself going to work with one goal in mind: to ensure that Teammates maintain th ...

We are hiring Quality Analysts to assess the quality of our call center associates who deal with existing and potential customers. The role involves monitoring calls and emails to ensure customer service performance and conformity to company policies. · ...

We are looking for a Quality Analyst to conduct regular audits of phone calls, emails or chats and ensure all interactions adhere to healthcare regulations and internal security protocols. · ...

Are you passionate about quality and have a sharp eye for detail? Do you enjoy breaking things just to make sure they work perfectly? · ...

We're looking for a Quality Analyst to evaluate customer interactions and ensure service excellence. · ...

The Quality Analyst in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, · and internal processes. · Audit a daily sample of billers' case trans ...