Quality Analyst - Las Piñas

The Quality Analyst is responsible for analyzing, evaluating, and resolving back-end issues affecting the day-to-day tools, performance, and processes of Teammates and clients. · ...

The Quality Analyst will ensure that Teammates maintain their Ridiculously Good quality of work and comply with our Ridiculously Amazing processes. · As a Quality Analyst, You Will · Prepare weekly and monthly reports on the quality of Teammates' performance; · Identify potential ...

The Quality Analyst is the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues affecting their day-to-day tools, performance, · and processes. · Imagine yourself going to work with one goal in mind: to ensure that Teammates maintain th ...

The company optimizes the entire member/patient experience through service offerings for clinical, case management... · ...

The Quality Analyst is responsible for monitoring customer contact points and reporting quality issues to management. They will also design and implement reports to establish patterns and trends of quality issues. · ...

A Quality Analyst is responsible for auditing a daily sample of billers' case transcripts, documenting audit results in a standardized tracker and ensuring completeness and consistency of findings. · ...

We are looking for a Quality Analyst with experience in insurance billing processes and ECC account management. · ...

eClerx seeks a Quality Analyst to monitor customer interactions ensuring service excellence and compliance with company standards. · ...

A Quality Analyst provides quality assurance & performance monitoring services to ensure completeness & consistency of findings. · ...

We're looking for a Quality Analyst to evaluate customer interactions and ensure service excellence. · ...

We are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. · Responsibilities Evaluate calls emails and chats to ensure strict compliance with company standards and client policies. · Provide detailed constr ...

eClerx is seeking a Quality Analyst responsible for monitoring evaluating and enhancing the quality of customer interactions to ensure service excellence and compliance with company standards. · ...

The job entails delivering QA monitors on time and generating weekly/monthly reports. It also involves participating in team meetings to share Quality and behavioral tagging trends. · ,,,Delivers required number of QA monitors on a timely manner, · ,,Generates and trends weekly/m ...

We're looking for a Quality Analyst to deliver quality monitors on time, generate reports, and participate in team meetings. · Delivers required number of QA monitors on a timely manner · Generates and trends weekly/monthly QE related reports · ...

This is an exciting opportunity to join Access Healthcare Services Manila, Inc. as a Quality Analyst in our dynamic Healthcare BPO team. · Conducting regular quality audits and assessments of customer calls emails and other communications to identify areas for improvement · Provi ...

The Quality Assurance Analyst will be responsible for monitoring and recording room temperature, cleaning and sanitation of cold storage rooms. · ...

The Quality Analyst primary responsibility is to conduct quality monitoring and identify remediate opportunities guided by Compliance and Quality standards. · Conduct basic root cause analysis per incident and track to document each incident as form data gathering for reporting a ...

+Monitor and process transactions to ensure client standards are met as well as process improvement opportunities are identified. · + ...

This role involves monitoring calls/cases to evaluate domain knowledge accuracy and communication ability. It also includes providing regular feedback and coaching based on performance, as well as generating daily/weekly/monthly reports for internal purposes. · ...

The Quality Assurance Analyst position monitors and reviews research content published by analysts to evaluate compliance with research quality standards and performance. · ...