Batch Monitoring Analyst - Quezon, Metro Manila

Para lamang sa mga rehistradong miyembro Quezon, Metro Manila, Pilipinas

11 oras ang nakalipas

Paglalarawan ng trabaho

We're looking for a Batch Monitoring Analyst to join our Global Operations Command Center team at MBPS. In this role, you will play a foundational role in monitoring and supporting batch operations, pipelines, and other data systems, helping ensure the timely execution of critical jobs, proactively identifying and resolving issues, and maintaining the overall health and reliability of our data infrastructure.

Key Responsibilities:

Monitor and support batch jobs and data pipelines across platforms such as CA Workload Automation, Informatica, Azure EDL, and Apache Airflow.
Provide 24/7 operational support by triaging and responding to pipeline and batch failures, delays, and system alerts.
Manage service requests for role assignments and provisioning across Azure services, including Azure Data Factory, Azure Databricks, Azure Key Vault, SQL Synapse, and Database Servers.
Deploy standard updates for Azure Pipelines and conduct OS patching, application health checks, and Server restarts.
Oversee SSL and SPN certificate renewals to ensure secure operations.
Provide L1 support for AI platforms such as OpenAI, GenAI, and Copilot.
Create and manage Microsoft support tickets, coordinating effectively with Internal Teams and External Vendors to drive issue resolution.
Leverage Azure Metrics and Azure Data Explorer for impact assessment and root cause analysis.
Monitor Infrastructure metrics related to CPU, disk, memory usage, and host availability via New Relic and Moogsoft, and initiate proactive actions to ensure optimal system performance.
Maintain clear and timely Incident communication with stakeholders and next-level support teams.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or any related field (or equivalent experience).
1–2 years of experience in IT operations, Data support, or Batch monitoring.
Basic to intermediate knowledge of Python, SQL, Linux/Unix, and Cloud platforms (e.g., AWS, Azure, Google Cloud).
Background in job scheduling and ETL tools such as CA Workload Automation, Apache Airflow, Azure Data Factory, and Informatica, or equivalent technologies like Control-M.
Familiarity with CI/CD pipelines and related tools (e.g., Jenkins)
Knowledge of ITIL practices and/or experience with Incident and Change Management processes.
Strong troubleshooting and analytical skills
Willingness to work in a rotating shift schedule, including day, night, weekends, and holidays
Able to work in UP Ayala Technohub (Quezon City) on a full onsite setup.
Amenable to work in any shift schedule assigned (day, mid, and night)

Preferred Qualifications:

Microsoft Azure certifications such as AZ-900 (Azure Fundamentals), DP-900 (Azure Data Fundamentals)
Excellent verbal and written communication skills
Strong attention to detail and a proactive, continuous improvement mindset.
Ability to collaborate effectively across teams and manage multiple priorities in a high-pressure environment.

When you join our team:

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.