Workforce Analyst I - Manila
3 araw ang nakalipas
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Mga katulad na trabaho
Optimise call centre operations and drive efficiency with Symbos. · ...
4 araw ang nakalipas
+Job summary · As a Workforce Analyst under the Contact Center Channel you will be responsible for analyzing and forecasting the needs of the workforce to ensure efficient staffing levels scheduling and resource allocation.The main duties include monitoring staff attendance writi ...
1 buwan ang nakalipas
This position requires a Workforce Analyst to create volume forecasts, prepare schedule requirements for all accounts by balancing restrictions with customer needs. · ...
1 buwan ang nakalipas
About the Role: As a Workforce Analyst under the Contact Center Channel you will be responsible for analyzing and forecasting the needs of the workforce to ensure efficient staffing levels scheduling and resource allocation. · ...
1 buwan ang nakalipas
Job summary · Pasay-based Workforce Analyst job. · Bachelor's/College Degree required. · ...
6 araw ang nakalipas
Liaise with the Head of Operations in creating and developing long term volume forecast and staffing. · ...
1 buwan ang nakalipas
Symbos is expanding in the Philippines and looking for a Workforce Management Analyst to join our team. · ...
1 buwan ang nakalipas
The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations. S/he will also provide additional scheduling support by creating and generating schedules and optimizing when necessary. · ...
1 buwan ang nakalipas
The Workforce Analyst III will provide essential support to the EdOps team by assisting with capacity planning and day-to-day workforce operations. This role focuses on maintaining forecasting and capacity models, helping manage agent schedules, and supplying staffing data to aid ...
1 buwan ang nakalipas
Analista del trabajo responsable de realizar predicciones, programación y análisis en tiempo real para garantizar que los objetivos se cumplan. · ...
1 linggo ang nakalipas
Serve as an Analyst on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business. · ...
1 buwan ang nakalipas
This Senior Workforce Analyst position involves creating reports on historical call volume, developing call forecasts for headcount planning and scheduling. · ...
3 linggo ang nakalipas
The Senior Workforce Analyst will create reports on historical call volume, · handle time and operating performance.Create reports on historical call volume handle time and operating performance. · Develop call forecasts to level of detail necessary for effective headcount planni ...
3 linggo ang nakalipas
We are now seeking bright and ambitious individual to strengthen the growth of business in the Philippines team as a Workforce Analyst. Our passion is making a difference in people's lives. For us, it's not just a business — it's a mission. We take care of our people and we pride ...
1 buwan ang nakalipas
Manage the call volume daily attendance and program break schedules. Assist with creation if metrics and targets for services. Work closely with the operations team to analyze and help improve their delivery processes. · ...
2 linggo ang nakalipas
Manage the call volume daily attendance and program break schedules. Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Pro ...
2 linggo ang nakalipas
The Senior Workforce Analyst will create reports on historical call volume, handle time and operating performance, develop call forecasts and publish weekly agent schedules. · Create reports on historical call volume, handle time and operating performance · Develop call forecasts ...
3 linggo ang nakalipas
We are seeking a talented individual to join our Workforce team at MMB Operations. · ...
1 buwan ang nakalipas
We are seeking a bright and ambitious individual to strengthen our growth in the Philippines team as a Workforce Analyst. · Analyses actual production volume arrival and patternsUpdates / creates reports necessary for forecasting and planning service delivery team capacityReports ...
1 buwan ang nakalipas
The Workforce Management Analyst is responsible for optimizing workforce utilization across contact centre and back-office operations by delivering accurate forecasting effective scheduling real-time performance management. · ...
1 linggo ang nakalipas