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    Training and Development Analyst - Quezon City, Pilipinas - Neksjob Philippines

    Neksjob Philippines
    Neksjob Philippines Quezon City, Pilipinas

    Natagpuan sa: Trabajos diarios PH C2 - 6 araw ang nakalipas

    NeksJob Philippines background
    Paglalarawan

    Position:
    Business Interlock Analyst / Training and Development Analyst


    Location:
    Quezon City, Metro Manila


    Key Responsibilities:

    Customer Relationship Management:
    Establish, develop, and maintain customer relationships.

    Training Delivery Planning:
    Translate high-level requirements into detailed training delivery plans for low-complexity programs.
    Collaborate with customers to create and maintain course delivery plans and schedules.
    Work with Lead on delivery strategy and budgets, gaining approval from the customer.
    Support the lead in the annual/quarterly delivery planning process.

    Logistics and Issue Resolution:
    Monitor session setup progress and plan logistics.
    Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client.

    Customer Understanding:
    Develop a deep understanding of the customer's business objectives and expectations for the Program.

    Continuous Improvement:
    Provide session evaluation reports and recommendations for continuous improvements after sessions.

    Other Responsibilities:
    Contribute to the overall leadership and vitality of the Delivery organization.
    Foster the use of best practices and encourage Delivery team innovations.
    Liaison with other teams outside of Delivery as needed.


    Qualifications:
    3 years of experience in learning delivery.
    Individual Contributor with good English communication skills.
    MS background (PPT, Excel - good to have but NOT required).
    Open to candidates from any industry.
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