Product Officer - Taguig - Maybank

    Maybank
    Maybank Taguig

    1 linggo ang nakalipas

    Banking / Loans
    Paglalarawan

    Your Role

    The Product Officer supports the Global Banking Product Manager in managing the Global Banking or Cash Management products and services from conceptualization, feasibility evaluation, development, roll-out, post-launch, periodic evaluation and product re-design, as needed. The incumbent contributes in growing the revenue and building up volume of GB/CMS products through developing and implementing programs and initiatives. Additionally, provide assistance in reviewing and evaluating of existing policies/procedures.

    How You Can Contribute

    1. Support Management of Global Banking or Cash Management Products & Services

    • Monitor product performance, volume trends, customer feedback
    • Track internal/external product changes and regulatory/industry updates
    • Coordinate implementation of enhancements, system fixes, and process improvements

    2. Assist in Product Launches i.e. enhancements, new products, platforms

    • Assist in planning, coordination, UAT, readiness checks
    • Support communications to internal stakeholders
    • Coordinate rollout requirements with Sales / Operations / IT

    3. Support Business Linkage and Cross-Selling Initiatives

    • Coordinate with GB/CMS Sales, Relationship Manager's, Operations, branches and other units to support product cross-selling
    • Gather product-related needs across segments
    • Share product information and client insights

    4. Market / Customer / Competitor Insight Development

    • Conduct segmentation, pricing, and product benchmarking
    • Collect client needs and market intelligence via Sales, branches, OUs
    • Support feedback analysis for continuous improvement

    5. Product Governance, Documentation & Compliance

    • Assist in maintaining and updating e-SPI, manuals, guidelines, approvals
    • Help ensure adherence to regulatory and internal governance requirement
    • Support product risk reviews & documentation

    6. Application & System Support for GB/CMS Products

    • Assist in validating that GB/CMS systems perform per agreed specs
    • Support incident logging, issue tracking & resolution coordination
    • Participate in testing and change request activities

    7. Sales Support & Marketing Coordination

    • Assist Sales with sales kits, FAQs, client presentations
    • Coordinate with marketing for materials/collateral
    • Track feedback on product materials & customer messaging

    Your Profile

    • Must have a Bachelor's Degree in any-business related course
    • At least 3 years of relevant field experience in Banking or Financial Institution
    • In-depth understanding of Global Banking/Cash Management products and services is preferred
    • With presentation, sales and technical-related experience
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