- Provide first-line technical support via phone, email, chat, or ticketing system.
- Troubleshoot and resolve issues related to:
- Hardware (PCs, laptops, peripherals)
- Software and applications
- Network connectivity
- User account/password issues (Active Directory, O365, etc.)
- Log, track, and manage incidents and service requests using ITSM tools.
- Escalate unresolved issues to Level 2/Level 3 teams as needed.
- Follow standard operating procedures and knowledge base articles.
- Assist with device setup, installation, configuration, and updates.
- Ensure timely resolution of tickets and meet defined SLAs.
- Provide excellent customer service and maintain a professional, helpful attitude.
- Support onboarding/offboarding tasks (account creation, access provisioning).
- Bachelor's degree in IT, Computer Science, or related field (or relevant work experience).
- 1–3 years of experience in IT Service Desk / Technical Support.
- Basic understanding of:
- Windows OS / Mac OS
- Microsoft 365 applications
- Active Directory / user management
- Networking fundamentals (TCP/IP, DNS, VPN, Wi-Fi)
- Experience with ticketing tools (ServiceNow, JIRA, Zendesk, FreshService, etc.) is a plus.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to work in a fast‑paced environment and handle multiple tasks.
- ITIL Foundation certification.
- Exposure to remote support tools.
- Basic troubleshooting of mobile devices (Android/iOS).
- Schedule: Shifting (every quarter or depends on the needs of the project)
- Setup: Full RTO
- Location: Cavite Economic Zone Dr, Rosario, Cavite
-
We are looking for an · IT Support with strong knowledge of Microsoft Windows OS, · Outlook, · , and Office applications.Responsibilities Desktop / laptop troubleshooting (hardware & software) · Operating system support,W11 upgrade assistance,application support · Peripheral sup ...
Cavite, Calabarzon2 linggo ang nakalipas
-
Job Descriptions: · ONU Activation STB Activation · IT and Technical Support · Disconnection (Deactivating on NCE) · Reconnection · Responsible for Digital Channel Monitoring · Network Monitoring Troubleshooting and setting up of computers, laptops and printers used in the compan ...
General Trias, Cavite ₱240,000 - ₱480,000 (PHP) bawat taon5 araw ang nakalipas
-
We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites Looking for a ONE DAY HIRING PROCESS? We got you Also, we are open for applicants with NO BPO EXPERIENCE. · ...
Cavite City1 buwan ang nakalipas
-
This is a full-time, on-site role for a Database Operations Support Specialist located in Manila. · ...
Manila1 buwan ang nakalipas
-
We're looking for an Admin Staff to assist with a short-term data clean-up project. · Strong attention to detail and accuracyBasic analytical skills and a process-driven mindsetGood communication and coordination skills for review updates ...
Kawit, Cavite1 linggo ang nakalipas
-
This role involves managing the day-to-day financial planning support functions including preparing for client meetings coordinating documentation and liaising with clients and third parties to ensure smooth and timely outcomes You will be expected to maintain a high level of acc ...
Mandaluyong2 linggo ang nakalipas
-
This is a full-time on-site role for a Database Operations Support Specialist located in Manila. The primary responsibilities include maintaining database systems designing and modeling data structures ensuring accuracy functionality. · ...
Manila, National Capital Region1 buwan ang nakalipas
-
This is a full-time Database Support Specialist role based in Manila. · Managing and maintaining databases · writing and optimizing SQL queries · ...
Manila3 linggo ang nakalipas
-
You will assist in all aspects of financial planning administration processes. · Manage client review process · Provide general administrative support · ...
Mandaluyong, Metro Manila1 buwan ang nakalipas
-
We are seeking a highly skilled SQL Database Support Specialist with strong technical expertise and excellent English communication skills to support internal database operations. · This is a full-time, onsite night shift role based in GH Tower, San Juan, Greenhills. The ideal ca ...
Manila1 linggo ang nakalipas
-
You will be required to assist in all aspects of the financial planning administration process. · ...
Mandaluyong Central Post Office1 buwan ang nakalipas
- Trabaho sa kumpanya Remote na trabaho
Administration Support
Para lamang sa mga rehistradong miyembro
You will be required to assist in all aspects of the lending administration process. · ...
Mandaluyong, Metro Manila3 linggo ang nakalipas
-
The Technical Support Representative provides pre & post-sales technical support to our customers via phone, chat,and email. · ...
Cavite, Calabarzon2 linggo ang nakalipas
-
Education: Bachelor's Degree graduate in Electrical, Electronics, Automation, Industrial Data Processing. · Languages: Bilingual, either French, Spanish, Portuguese, Mandarin or Italian native speakers · Experience: 5Y+ experience in Motion solutions, applications & machines. · ...
PH - - Cavite ₱1,500,000 - ₱3,000,000 (PHP) bawat taon12 oras ang nakalipas
-
Join THE CALEREY INTERNATIONAL MANPOWER SERVICES INC (FORMERLY THE CALEREY MANPO' as a Customer Support Associate and be part of a dynamic team providing exceptional customer service. · ...
Cavite2 linggo ang nakalipas
-
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? Start making an IMPACT · The Technical Support Representative role provides pre-sales or p ...
Cavite, Calabarzon1 buwan ang nakalipas
-
We are seeking a dedicated and enthusiastic IT Systems Support Officer to join our Clients' IT / Technical Support team. The successful candidate will be responsible to support brokers and teams using Salestrekker, handling setup, support, workflows, and issue resolution. · Compl ...
Kawit, Cavite1 buwan ang nakalipas
-
We are seeking a dedicated and enthusiastic Client Service Support to join our Clients' finance team.The successful candidate will assist with progress payment requests, · pricing loan reviews scheduling client gifts feedback post-settlement tasks for client satisfaction follow-u ...
Kawit, Cavite2 linggo ang nakalipas
-
We're looking for a proactive and detail-oriented Broker Support Officer to support our Australian lending operations. · In this role, you'll be the operational backbone for our broker network—ensuring loan applications move smoothly through the pipeline while delivering high-lev ...
Taguig1 linggo ang nakalipas
-
Plan daily printing operations and ensure production targets are met. · ...
Carmona, Cavite3 linggo ang nakalipas
IT Support - Cavite City - Asia Peopleworks Inc
Paglalarawan
We are looking for a proactive and customer‑oriented Service Desk Analyst to provide first‑level technical support to end users. The ideal candidate has 1–3 years of experience in IT support, excellent communication skills, and a strong desire to learn and grow in the IT field.
Key Responsibilities
Qualifications
Preferred Skills (Nice to Have)
Work Setup
-
IT Support
Para lamang sa mga rehistradong miyembro Cavite, Calabarzon
-
IT Support
Para lamang sa mga rehistradong miyembro General Trias, Cavite
-
Chat Support/Email Support
Para lamang sa mga rehistradong miyembro Cavite City
-
Database Operations Support
Para lamang sa mga rehistradong miyembro Manila
-
Admin Support
Para lamang sa mga rehistradong miyembro Kawit, Cavite
-
Admin Support
Para lamang sa mga rehistradong miyembro Mandaluyong
-
Database Operations Support
Para lamang sa mga rehistradong miyembro Manila, National Capital Region
-
Database and SQL Support Specialist
Para lamang sa mga rehistradong miyembro Manila
-
Admin Support
Para lamang sa mga rehistradong miyembro Mandaluyong, Metro Manila
-
SQL Database Support Specialist
Para lamang sa mga rehistradong miyembro Manila
-
Admin Support
Para lamang sa mga rehistradong miyembro Mandaluyong Central Post Office
-
Administration Support
Para lamang sa mga rehistradong miyembro Mandaluyong, Metro Manila
-
Technical Support Representative
Para lamang sa mga rehistradong miyembro Cavite, Calabarzon
-
Bilingual Technical Support
Para lamang sa mga rehistradong miyembro PH - - Cavite
-
Customer Support Associate
Para lamang sa mga rehistradong miyembro Cavite
-
Technical Support Representative
Para lamang sa mga rehistradong miyembro Cavite, Calabarzon
-
IT Systems Support Officer
Para lamang sa mga rehistradong miyembro Kawit, Cavite
-
Client Service Support
Para lamang sa mga rehistradong miyembro Kawit, Cavite
-
Broker Support
Para lamang sa mga rehistradong miyembro Taguig
-
Operation Support Staff
Para lamang sa mga rehistradong miyembro Carmona, Cavite