- Resolve incidents and issues as they arise.
- Ensures that raised production tickets are closed within SLA.
- Reviews and assesses Service Requests raised by Business and ensures development is within committed schedule.
- Acts as an alternate Scrum Master whenever the need arises.
- Assists the Scrum Master and Product Owner in managing the Tribe.
- Acts as a pseudo–Product Owner.
- Collect's data and performs customer data analysis to recommend value – adding, differentiated solutions/services.
- Provides customer insights from customer data collection and performs analysis of solutions, gaps, customer research and of competitor's products and offerings.
- Functions as first-in-line for customer touch point and engagements.
- Provides inputs for customer solutions powered by data analytics.
- Bachelor's degree in business, technical, customer service, or any related field
- Knowledge in life insurance operations and financial services
- Working knowledge and hands on experience in using Microsoft Office applications (preferably including Visio)
- Working knowledge of Agile methodology
- At least Two (2) years of relevant experience in the insurance industry
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Ecolab is seeking a Pest Service Specialist to join its industry leading Pest Elimination team. · Establish effective working relationships with customers and partner with them on best practices to identify and solve pest problems. · ...
Taguig, National Capital Region4 linggo ang nakalipas
- Trabaho sa kumpanya Remote na trabaho
IT Service Specialist
Para lamang sa mga rehistradong miyembro
We're looking for a Service Manager who doesn't just manage—they solve. · If you speak .NET/C# and have the ITIL mindset to keep operations running like a well-oiled machine, we want to talk. · The Hybrid Edge: Get the best of both worlds (WFH + Field) in a fast-paced Taguig-base ...
Taguig6 araw ang nakalipas
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· ...
Taguig, Metro Manila1 buwan ang nakalipas
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We are seeking · a Service Transition Specialist to join our IT Service Management (ITSM) team. The role will report directly to the Service Transition Manager and will be responsible for ensuring the smooth and effective transition of services from project delivery into Busines ...
Santa Ana, Metro Manila6 araw ang nakalipas
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This is a full-time on-site role for a Shared Services Specialist who will be assigned in various offices. · Serve as the contact for client interactions addressing inquiries and concerns. · Handle client inquiries and concerns effectively and efficiently. · ...
Taguig, National Capital Region3 linggo ang nakalipas
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Ascendion Philippines is hiring a Service Desk Specialist role. · ...
Taguig, National Capital Region2 linggo ang nakalipas
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We are seeking for a Service Transition Specialist to join our IT Service Management (ITSM) team. The role will report directly to the Service Transition Manager and will be responsible for ensuring the smooth and effective transition of services from project delivery into Busine ...
Taguig6 araw ang nakalipas
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This is a full-time on-site role for a Shared Services Specialist who will be assigned in various offices in McKinley Hill, Taguig City or Eastwood, Quezon City. · Serve as the contact for client interactions, addressing inquiries and concerns. · ...
Taguig6 araw ang nakalipas
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The goal is to resolve major incidents within minutes for rapid business recovery. · ...
Taguig3 linggo ang nakalipas
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The Customer Services Specialist performs day-to-day tasks/activities from pre to-postdelivery/construction of ALVEO projects under the close supervision of the Immediate Superior. · ...
Taguig4 linggo ang nakalipas
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Discover your 100% YOU with MicroSourcing · Position: Service Desk Specialist (B2B AU Telco) · Location: BGC, Taguig · Work setup & shift: Onsite | Day shift · Be a part of something big at Microsourcing · We're building a new team to support a dynamic challenger in the Australia ...
Taguig ₱240,000 - ₱480,000 (PHP) bawat taon1 araw ang nakalipas
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Telus es una empresa apasionada por la innovacin y el compromiso social. En este rol se buscan personas para brindar un servicio al cliente de alta calidad. · Deliver top-quality customer service by addressing customer inquiries. · Manage customer experiences professionally. · ...
Taguig, National Capital Region1 buwan ang nakalipas
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The Service Desk Specialist is responsible for delivering industry-leading customer service to all Enterprise customers by managing incidents and service requests.This high-performing team sets the benchmark for customer support across the business. · ...
Taguig3 linggo ang nakalipas
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Ascendion Philippines is hiring for Service Desk Specialist role. · Can start ASAP · ...
Taguig2 linggo ang nakalipas
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The Service Desk Specialist is responsible for delivering industry-leading customer service to all Enterprise customers by managing incidents and service requests.This high-performing team sets the benchmark for customer support across the business. Key aspects of the role includ ...
Taguig3 linggo ang nakalipas
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This Client Services Specialist performs day-to-day tasks/activities from pre to-postdelivery/construction of ALVEO projects under the close supervision of the Immediate Superior. · He/she is responsible for handling any issues or complaints that may emerge throughout the custome ...
Taguig4 linggo ang nakalipas
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This is a customer service specialist role where you will provide product services information answer questions resolve any emerging problems with accuracy efficiency promptly respond to customer queries via phone call live chat and or email occasionally via outbound if needed ke ...
Taguig1 buwan ang nakalipas
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The Service Desk Specialist will provide first-level support to ensure that all queries and issues are properly addressed and resolved.24hr/7-day monitoring and analysisresearch and documentation of identified or reported issuesprofessionally written and/or verbal communication w ...
Taguig1 buwan ang nakalipas
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This is a customer service specialist position at DigiPlus Interactive Corp. · ...
Taguig, National Capital Region1 buwan ang nakalipas
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The Service Desk Specialist is responsible for delivering industry-leading customer service to all Enterprise customers by managing incidents and service requests. · This high-performing team sets the benchmark for customer support across the business. ...
Taguig1 linggo ang nakalipas
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The Service Desk Specialist is responsible for delivering industry-leading customer service to all Enterprise customers by managing incidents and service requests. · This high-performing team sets the benchmark for customer support across the business. · The role includes providi ...
Taguig2 linggo ang nakalipas
Customer Service Specialist - Taguig - Pru Life UK
Paglalarawan
The Customer Service Specialist contribute to smooth customer experiences by ensuring high availability and reliability of various platforms/touchpoints used by our customers. They address customer issues as required by a given business scenario.
Job Description
Qualifications:
Join a team who is always asking: what can we do better?
We break down silos to improve our execution-focused approach, so we can use our advantage of scale, discover fresh perspectives, and new modalities of growth.
Prudential is an equal opportunity employer. We provide opportunities for people regardless of their gender, ethnicity, disability status, age, religion, caring responsibilities or sexual orientation. A diversity of skillsets and backgrounds enriches the organisation. Prudential believes that diversity of experience, thought and background is vital to success, both today and in the future. Click here to find out more about our diversity and inclusivity policy.
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Service Specialist
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
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IT Service Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Customer Service Specialist
Para lamang sa mga rehistradong miyembro Taguig, Metro Manila
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Service Transition Specialist
Para lamang sa mga rehistradong miyembro Santa Ana, Metro Manila
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Shared Services Specialist
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
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Service Desk Specialist
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
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Service Transition Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Shared Services Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Incident Service Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Customer Service Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Service Desk Specialist
MicroSourcing- Taguig
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Customer Service Specialist
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
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Service Desk Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Service Desk Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Service Desk Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Client Services Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Customer Service Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Service Desk Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Customer Service Specialist
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
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Service Desk Specialist
Para lamang sa mga rehistradong miyembro Taguig
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Service Desk Specialist
Para lamang sa mga rehistradong miyembro Taguig
