- Manage incident escalation and resolution for proper corrective and preventive action
- Develop strategy to address high-risk cases together with functional teams for immediate and proper resolution
- Drive incident report collection and review submissions for completeness
- Advise teams on the risks associated with their new initiatives, policies or process modifications, and review their mitigation plans if sufficient or requires more action
- Strategize mitigation plans alongside functional teams for high-priority initiatives
- Lead in project management for select high-priority projects and able to strategize execution to achieve results
- Perform audits on high-risk processes that expose the organization to unwanted and unnecessary risk to improve risk controls and close gaps
- From Incident Reports, identify root cause and work with functional teams to facilitate implementation of new policies and processes to address them
- Bachelor's Degree
- 3-4 years of experience in analytical, problem-solving roles in a fast-paced environment
- Has relevant experience with exposure to any of the following: risk management, corporate or public affairs, internal audit, consulting, corporate governance and communications
- Experience in doing end-to-end project management and has initiated multiple projects already
- Experience in formulating and implementing strategic communications and partnership plans
- Preferred but not required: Experience working in logistics industry
- Strong interpersonal skills able to effectively communicate verbally and written and collaborate with stakeholders of all levels
- Excellent critical thinking and problem-solving skills able to make sound decisions based on available facts in fast paced environments
- Ability to assess issues and recommend solutions with a balance of business vision and practical implementation
- Can process large-amount of data to create strategic plans or process review/audit roadmap to address business objective
- Able to write communications materials for internal and external stakeholders on various topics
- Proactive, collaborative and sensitive to organizational complexity
- Comfortable dealing with change, ambiguity, keeps balance in a dynamic high pace environment
- Ability to maintain high levels of confidentiality
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Risk Associate - Philippines, Manila, Pilipinas - Shopee
Paglalarawan
Job Description:
Crisis and Incident Management
Initiative Review and Execution
Risk Management
Requirements:
Experience Requirement:
Knowledge and Skills: