Workforce Manager - Quezon City, National Capital Region
3 linggo ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · ...
1 linggo ang nakalipas
The Workforce Manager leads the strategic planning execution and optimization of workforce operations across multiple lines of business. This role ensures workforce plans are aligned with business goals client expectations and service level targets. You will lead a team of WFM pr ...
3 linggo ang nakalipas
Manages headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. · Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · Overses financial metrics ...
1 linggo ang nakalipas
We are looking for an experienced Workforce Manager to support one of our client accounts. · This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. You will work closely with RTAs and stakehold ...
1 buwan ang nakalipas
We are looking for an experienced Workforce Manager to support one of our client accounts. This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. · Perform forecasting activities to anticipate ...
1 linggo ang nakalipas
A Workforce Manager is one of the key leaders of the department. They oversee operational and fiscal activities, supervise billing processes, and ensure accuracy. · ...
1 linggo ang nakalipas
Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · Promotes and fosters gro ...
1 linggo ang nakalipas
Imagine yourself going to work with one thing on your mind: · to deliver the world's best customer experience by striking a balance between service and cost. · Competitive industry salaries and comprehensive benefits packages. · ...
1 linggo ang nakalipas
As a WFM Business Partner you align workforce management strategies with overall business objectives. · ...
2 linggo ang nakalipas
As a WFM Business Partner you align workforce management strategies with overall business objectives. · ...
2 linggo ang nakalipas
We are looking for an experienced Workforce Manager to support one of our client accounts. This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. · ...
1 buwan ang nakalipas
UnifyCX is a next-generation customer experience platform that combines human expertise with cutting-edge AI technology to transform customer journeys. · ...
3 linggo ang nakalipas
We are looking for an experienced Workforce Manager to support one of our client accounts. · ...
1 buwan ang nakalipas
We're Hiring: Workforce ManagerAt Tech Mahindra Philippines we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila we’re helping people like you build meaningful careers while making a ...
1 buwan ang nakalipas
Job summary · Manage day-to-day operations of the WFM team. Oversees intraday management of scheduling procedures. Provides recommendations to ensure process improvement. · Responsibilities:Manage day-to-day operations of the WFM team. · ...
1 buwan ang nakalipas
We're Hiring: Workforce ManagerAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. · ...
1 buwan ang nakalipas
+Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. · ...
1 buwan ang nakalipas
Requirements include Bachelor's Degree in a recognized technical discipline and at least 1 year of previous experience with data analysis. · ...
3 linggo ang nakalipas
The Workforce Management Team Manager is responsible for leading and directing workforce management operations to ensure optimal staffing, service level achievement, and operational excellence. · ...
2 linggo ang nakalipas
We are seeking an experienced Workforce Management Manager to join our client's team and support workforce planning, · resource optimization, · and people-focused initiatives across multiple service lines.About the Job: · We are seeking an experienced Workforce Management Manager ...
4 linggo ang nakalipas