Workforce Manager - Quezon City, National Capital Region
5 araw ang nakalipas
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Mga katulad na trabaho
UnifyCX is a next-generation customer experience platform that combines human expertise with cutting-edge AI technology to transform customer journeys. · ...
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We are looking for an experienced Workforce Manager to support one of our client accounts. · ...
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We are looking for an experienced Workforce Manager to support one of our client accounts. This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. · Perform forecasting activities to anticipate ...
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Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · Promotes and fosters gro ...
5 araw ang nakalipas
As a WFM Business Partner you align workforce management strategies with overall business objectives. · ...
2 linggo ang nakalipas
This is a full-time on-site role for a Workforce Manager based in Quezon City. · The Workforce Manager will be responsible for overseeing workforce planning, · capacity planning and program management. · Managing scheduling,Forecasting staffing requirementsAnalyzing operational p ...
3 linggo ang nakalipas
We are looking for an experienced Workforce Manager to support one of our client accounts. This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. · ...
1 buwan ang nakalipas
Imagine yourself going to work with one thing on your mind: · to deliver the world's best customer experience by striking a balance between service and cost. · Competitive industry salaries and comprehensive benefits packages. · ...
1 linggo ang nakalipas
We are looking for an experienced Workforce Manager to support one of our client accounts. · This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement across workforce operations. You will work closely with RTAs and stakehold ...
1 buwan ang nakalipas
Manages the headcount forecasting and capacity planning process through weekly discussion and analysis of volumes. Develops forward-thinking seasonal staffing plan and collaborates across all quadrants to ensure thorough implementation and preparedness. · ...
6 araw ang nakalipas
The Workforce Manager leads the strategic planning execution and optimization of workforce operations across multiple lines of business. This role ensures workforce plans are aligned with business goals client expectations and service level targets. You will lead a team of WFM pr ...
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We're Hiring: Workforce ManagerAt Tech Mahindra Philippines we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila we’re helping people like you build meaningful careers while making a ...
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Job summary · Manage day-to-day operations of the WFM team. Oversees intraday management of scheduling procedures. Provides recommendations to ensure process improvement. · Responsibilities:Manage day-to-day operations of the WFM team. · ...
1 buwan ang nakalipas
We're Hiring: Workforce ManagerAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. · ...
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A workforce management analyst generates schedules to meet business requirements and adjusts them based on actual scenarios. They monitor queue activity, prepare reports, and support management with necessary data. · ...
2 linggo ang nakalipas