NetSuite Consulting Manager - Philippines - ScaleNorth | NetSuite Solution Provider & Outsourced NetSuite Accounting

Paglalarawan

Job Title: Consulting Manager

Position Status: Full Time Exempt

Travel Required: At Times, dependent on project requirements

Reports to: Director of NetSuite Consulting Services

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Interested in working in multiple industries, wearing different hats and collaborating with our clients to help their businesses grow, then read on.

ScaleNorth is a premier NetSuite Solutions Provider enabling our clients to leverage the #1 cloud-based ERP system. We sell, implement, optimize NetSuite, and can even run our clients' accounting functions.

We believe in putting our team first, hiring ahead of the need to maintain work/life balance, bringing together exceptional talent across the globe, and providing opportunities to professionals within our organization the opportunity to take their career as far as he or she can regardless of his or her geographical location and align compensation programs with individual and company performance. If ScaleNorth is crushing it, so is our team We have some of the most competitive compensation packages in our space and we have no plans to change that

We partner with our clients by making our team, tools, and technology an extension of their businesses. Together, we focus on increasing enterprise value by streamlining business processes, highlighting critical analytics, leveraging cutting-edge technology, and preparing for what comes next.

Our unique culture focuses on our key stakeholders: our people, clients, and community. We have a relatively flat organization that rewards our team members' contributions. We strive to make a meaningful impact and always keep it fun and positive. Some other cool things we offer:

• Opportunity to work within an organization that prides itself on creating a culture based on bringing fun, bright, and experienced professionals together to deliver best-in-class service to our clients

• Opportunities to excel and take on new professional challenges through advancement

• Substantial training and development opportunities in technology and finance

• Access to cutting-edge software and hardware to do your best work

• Competitive Pay and Benefits

• 100% remote position w/limited travel

JOB SUMMARY

This is a client-facing collaborative role. You will be the primary point person for onboarding new clients. You will be tasked with understanding our new client's overall business objectives, collaborating with their management teams and our internal teams to develop a comprehensive project plan to transition our new client onto their new business operating system. Every client will have their unique requirements and the ability to use your past experiences, not only with applications, but in business, will be a critical skill to be successful in this role. Everyone on our team is a contributing member and we expect the same from our new team members as well. Our idea of collaboration is the ability to make someone's ideas better or to present an idea that another team member can improve. Your ability to lead and motivate a team is most critical to this role.

Everyone in our organization takes a hands-on approach to understand the details of each of our client's requirements. All team members must have this level of understanding to develop our standardized platform to meet world-class efficiency standards. While supported by our team, we take pride in self-sufficiency. Expecting that you will know everything you need to know to be successful in this role is a ridiculous expectation but having the skill set to research and bring potential solution to the team is not. By no means will you be on an island, but when faced with a new issue, coming to the team with researched solutions and ideas is expected.

Success in this role is measured primarily by outcomes. Managing clients' expectations and then delivering on such expectation is key. Also, ensuring that assignments among our team is well balanced and manageable.

Must be an independent thinker with strong communication skills who can effectively communicate both written and verbally. Must be able to proactively identify inefficiencies/gaps in a project plan and bring proposed solutions while maintaining a positive attitude.

ESSENTIAL FUNCTIONS

• Enjoys leading and developing a team of experience professionals with extensive functional and technical NetSuite/ERP experience
• Collaborates with Lead Technical Consultant assigns to his/her team to develop customized solutions to directly meet our clients' business objectives
• Partners with a Sr. Project Manager on larger projects
• Leads his/her team in translating business requirements delivered from our clients into a formal business requirement document
• Creation of project plans based on the business requirements of the client, the capabilities of the available applications and staff assigned to the engagement
• Leads preparation/review of documents/diagrams functional and technical process flows to ensure optimization
• Delivery of a budget aligned with the project and continuous tracking of budgeted hours vs. actual and an understanding of any major variances
• Understanding of the details of a solution, including dependencies so that tasks are performed in the proper order
• Ability to ask for help when faced with competing priorities and/or concerns of not meeting client expectations
• Thrives on problem-solving and thinking beyond "how it has always been done" to create new and improved solutions
• Thorough understanding of NetSuite's capabilities and limitations
• Ability to foresee the necessary steps required for a successful client engagement and how to articulate it to the client and internal team members
• Must be able to clearly communicate goals, responsibility, performance, expectations and feedback.
• Continuously setting an example for the other team members and setting high ethical standards
• Proactively recognizes and identifies potential areas where existing policies and procedures require change or where new policies/procedures need to be developed, particularly with respect to operations
• Monitors service delivery to ensure the agreed-upon targets and standards are met
• Aggressively identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiencies
• Effectively and proactively communicates risks to management and assists with the development of viable solutions to mitigate risk
• Identifies and optimizes opportunities for our clients to leverage their existing platform to automate, scale and streamline business processes throughout their organizations
• Assists the Director of Consulting Services to develop internal processes and tools to drive scale, redundancy, documentation and client service that is second to none.
• Open to the US and PH candidates.

JOB QUALIFICATIONS

To be considered for this position, the candidate must be US-based and should have at least 8-10 years of NetSuite experience. Experience should cover progressively increasing responsibility with NetSuite implementations. The candidate must have strong skills in change management, issue resolution, workflow documentation, data analysis, and reports. This individual must possess experience leading a user community in a prompt and professional manner, including excellent leadership and communication skills.

EDUCATION/EXPERIENCE

Requires a four-year degree and at least 8-10 years of NetSuite experience.

CERTIFICATES/LICENSES

NetSuite ERP Consultant Certification is desirable.

OTHER SKILLS

• CPA or previous Accounting/Finance experience highly desirable
• Advanced Excel user, (complex pivot tables, macros, formulas, IF statements, vlookup/match:index)
• Leadership experience within operations or accounting in a product-based organization
• Ability to effectively communicate systems/IT information to lay audiences.
• Strong issue resolution/problem solving skills
• Ability to be a team player and a self-starter
• Ability to establish and maintain positive working relationships with other employees and to communicate and interact effectively with management and users at all levels through both verbal and written means
• Project management skills are required