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    Medical Service Representative - Pasig City, Pilipinas - Visaya KPO

    Visaya KPO
    Visaya KPO Pasig City, Pilipinas

    2 buwan ang nakalipas

    Ipakita ang higit pa Bumagsak ang trabaho
    Default job background
    Buong oras
    Paglalarawan

    Responsibilities:
    > Answering inbound phone calls; taking detailed information; and relaying messages to doctors, physicians or medical staff members> Calls may come from patients or medical facilities> Route calls to nursing homes or acute care centers while passing on accurate call details and notes> Answer caller's questions ranging from asking about office hours to requesting copies of medical records> Schedule or cancel appointments> Refer caller to emergency numbers if necessary> Although rare, Operators may receive hostile calls, and will need to de-escalate or manage in accordance to protocolQualifications:> At least 1 year of BPO experience handling healthcare account.> Clinical, medical or health work experience is preferred.> Must have excellent communication skills.> Customer service knowledge.> Basic understanding of the US healthcare system.> Understands some basic medical language> Detail oriented.> Must be willing to work onsite.

    Mayroon kaming iba pang kasalukuyang trabaho na may kaugnayan sa larangang ito na mahahanap mo sa ibaba

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