Customer Sales Support - Work from Home
1 buwan ang nakalipas
The Customer Sales Support role involves responding to customer inquiries via phone email chat or social media in a timely and professional manner assisting customers with product or service information pricing and order status supporting the sales team by preparing quotations sales reports and documentation processing sales orders returns and exchanges accurately following up with customers to ensure satisfaction and identify upselling or cross-selling opportunities maintaining and updating customer records in CRM systems handling customer complaints escalating issues when necessary coordinating with internal departments logistics billing operations to resolve customer concerns ensuring compliance with company policies and sales procedures.
Responsibilities
- Respond to customer inquiries via phone email chat or social media in a timely and professional manner.
- Assist customers with product or service information pricing and order status.
Paglalarawan ng trabaho
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