Resolution Specialist - Manila

· Job Summary · The Resolution Specialist is responsible for handling escalated customer concerns, service issues, and complex cases that require thorough investigation and timely resolution. This role ensures customer satisfaction, protects company interests, and works closely ...

+The Resolution Specialist is responsible for handling escalated customer concerns service issues and complex cases that require thorough investigation and timely resolution. · Handle customer escalations referred by Customer Success Managers Support or Operations teams · Investi ...

The Claims Resolutions Specialist prepares and submits appeals for denied claims using payer guidelines contracts fee schedules and medical records to resolve issues trigger payments address complex denial scenarios investigate discrepancies between expected actual payments evalu ...

· The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent application of company policies, timely case resolution, and high ...

The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations. · ...

The Resolution Specialist Team Leader oversees customer escalations and complex service issues. · Lead case handling · Conduct quality checks and performance coaching sessions · ...

We are seeking a detail-oriented Billing & Dispute Resolution Specialist to support our administrative and back-office billing operations.<br>DriveWhip is a mobility provider in the Washington, DC area. · ...

The Dispute Resolution Specialist oversees dispute processes across all sales channels ensuring compliance accuracy and timely resolution working closely with Finance Account Managers and Customer Service as central point of ownership for disputes and reconciliation tasks. · Mana ...

The Claims Resolutions Specialist is responsible for preparing and submitting appeals for denied claims, addressing escalated claims, investigating underpayments, and closing accounts when collection efforts have been exhausted. · ...

+We are seeking a detail-oriented Billing & Dispute Resolution Specialist to support our administrative and back-office billing operations. · + · +Billing AdministrationReview invoices, rental agreements, and account activity for accuracy · Dispute Resolution (Primary Focus) · , ...

Job Summary · This role focuses on billing operations and dispute/chargeback resolution — working behind the scenes to ensure invoices are correct, · policies are applied consistently, and dispute win rates stay consistent with company goals. · Billing Administration · Review inv ...

We are looking for a Vendor & Business Resolution Senior Specialist to serve as the escalation point for high-priority, business-critical issues raised by key vendors, stakeholders, and senior leadership. · ...

We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare Life Science and Electronics Together we dream big and are passionate about caring for our rich mix of peo ...

Role and Responsibilities: · Customer Service: Address customer inquiries and issues by identifying their needs, including questions about benefits, eligibility, and claims. · Guidance and Education: Educate customers on consumer-driven health care topics to help them manage thei ...

We are looking for a driven and service-oriented Customer Experience Specialist who can confidently manage customer interactions across email and phone channels. · Handle customer inquiries via email and phone with professionalism and empathy · Manage and prioritize support ticke ...

Elevate your career in the thriving eCommerce sector. · Account Health Management: Proactively monitor Amazon Seller Central account health, · identify root causes of policy violations, · and manage documentation to ensure swift resolution. · ...

Description · Job Description: The Specialist, Customer Success (Higher Education) supports universities and educators by onboarding, implementing, and optimizing Pearson's digital learning products to ensure effective adoption and long‑term success. The role focuses on customer ...

We're hiring a Trust & Safety Specialist to own and scale our fraud prevention, risk operations, and dispute workflows. You'll be our first dedicated hire in this space, setting strategy while handling day-to-day reviews, incidents, and system improvements. · Review and take acti ...

SIM & R&S Testing Specialist plays a critical role in ensuring the reliability functionality and compliance of SIM cards and mobile devices within the mobile network ecosystem. This role is responsible for handling SIM Type Approval TA ,SIM Batch testing BAU ,After-Sales testing ...

ROLE AND RESPONSIBILITIES: · You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims. · You will guide and educate ...