IT Technical Support - Santa Ana, Metro Manila

Para lamang sa mga rehistradong miyembro Santa Ana, Metro Manila, Pilipinas

1 araw ang nakalipas

₱240,000 - ₱600,000 (PHP) bawat taon *

* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee

Position Description: · As a Junior Consultant your role will involve providing support to employees in installing and configuring computer hardware, software, systems/servers, networks, printers and documentation · LI-MA8 · Your future duties and responsibilities: · . Instal ...

Paglalarawan ng trabaho

Position Description:

As a Junior Consultant your role will involve providing support to employees in installing and configuring computer hardware, software, systems/servers, networks, printers and documentation

LI-MA8

Your future duties and responsibilities:

. Installing and configuring Computer Hardware, Software/Applications, Systems/Servers, Networks/Access Points/Firewall, Printers, Telephony/Fax, and User guide.

. Initiate and maintain a good relationship with the members.

. Cooperate and coordinate your activities with other team members

. Conduct daily health checks on the office IT Infrastructure and provide reports.

. Assist with the setting up of new joiners' computers, ensuring they have the necessary hardware, software, and access to tools.

. Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and other related devices.

. Providing technical support and troubleshooting for hardware and software issues, both remotely and on-site.

. Responding to member inquiries and resolving technical problems in a timely manner.

. Performing system upgrades, patches, and backups as required.

. Update Inventory management maintains a list of all IT assets and track assets from purchased to disposal

. Conducting regular maintenance activities to ensure optimal performance and security of IT systems/workstations.

. Conduct user training sessions for new projects and create user manuals. when required.

. Assisting in the planning, implementation, and testing of IT projects.

. Request for assigning a teams call number for new joiner.

. Assist in creating RRF/PR/StarProc for AMC / upgrade / New product quotations.

. Keeping up to date with the latest trends and developments in IT.

. Keep the planned budget of man-days

. Follow the Team Leader´s or IT Manager's instructions.

. Perform any administrative task requested by the Team Leader or IT Manager.

. Keep on-call support as agreed with the Team Leader or IT Manager.

. Keep Team Lead and IT Manager informed on the status of pending task.

. Reports on progress of exceptions and problem solving to the Team Lead and IT manager

. Organize meetings with members of the group, when required.

. Proactively look for ways to improve and better the service through cost savings and process improvements.

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.