- Enhance your technical knowledge of benefits plans around the world
- Enhance data, process and project management skills
- Premium billing validation
- Reconciliation with Insurer (Outstanding Premiums)
- Reconciliation with Client (Outstanding Premiums)
- Weekly Income Reporting and Reconciliation (lodging & reviewing)
- Monthly Premium Tracker report (to clients and Insurers)
- Filing/Renaming of (hard-copy) documents
- Invoice creation using eGlobal
- Invoice reconciliation (Insurers)
- TAT Reporting on E2E Invoice processing
- End-to-End Commission Invoicing (Using eGlobal)
- Sends copies of Manual invoices to Clients for Fixed fee set-ups
- Accrual report reconciliation
- Provide support to consultants for the end-to-end billing generation process
- Enter events into Project Accounting as imported from system sources (e.g. Oracle OTL, AP, eGlobal)
- Process invoice and revenue adjustments (e.g. write-ups, write-downs, gains & losses) off Work-in-Progress (WIP) report edits from consultants
- Calculate to-be invoiced amounts / carry-forward balances
- Respond to and investigate/resolve billing inquiries from consultants and client, route to other parties when necessary.
- Ensure revenue is recognized accurately (e.g. in the right accounting periods, to the correct project locations, correct practice, etc.)
- Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
- Ensure all work is performed in accordance with targets
- Plan and organize work so that Service Level Agreement objectives are realized
- Contribute ideas and actions towards the continuous improvement of processes within area of influence
- Interface with Clients, Consultants, GDC team, local Finance. Global Finance teams to ensure compliance with cross-team responsibilities
- Make strong contributions to the productivity of the team
- Work effectively within the team dynamic
- Recognize and communicate potential issues to team leader as appropriate suggest viable solutions for improvement
- Oracle (or other ERP platform), Project Accounting, Accounts Receivable experience
- Experience in shared services/internal service delivery role desirable
- Understanding of accounting processes
- Skilled in customer service interactions/ability to communicate with professional mage/customer-focused mindset through various channels (e.g. phone, e-mail, etc.)
- Being adaptable to learn new processes, concepts, and skills
- Ability to interpret and analyze financial data
- Good data entry skills
- Ability to pay attention to detail
- Ability to resolve exceptions and disputes
- Ability to work well under pressure and meet deadlines
- Demonstrate high degree of interpersonal, coaching facilitation and negotiating skills
- Ability to work in a team as well as independently
- Excellent verbal and written communication skills
- Ability to be flexible wi th position duties and scope of work
- Strong knowledge of MS Excel
- Proficiency in MS Word, Access, and Powerpoint
- Associate degree in Management, Accounting, Finance, or related field preferred
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H&B Billing Validation Analyst - Taguig, Manila, Pilipinas - Willis Towers Watson
Paglalarawan
You will be responsible for supporting the consultants in the business in generating bills for their clients and ensuring that revenue is recognized according to policies.
The Health & Benefit (H&B) is an internal service center that provides high quality and efficient international benefits business support on both a global and local level. Work performed within the Center includes global benefits database management, reporting and consolidation, benchmarking, contract renewal analysis, claims tracking and resolution and benefit audit support.
As a Billing Analyst within the H&B, you will be part of a team supporting our Asia Pacific clients in premium validation, reconciliation, monitoring and tracking of payment, commission and invoicing work.
The ideal candidate will be detail-oriented and have excellent data manipulation skills. Also, exposure or background in the Finance or Accounting work is required. The position would also require project management skills and customer support / management skills.
You will have the opportunity to:
Key Activities:
BILLING
INVOICING
COMMISSION
Performance Objectives:
Excellence
People
The Requirements