- Perform customer account verification, research, issue resolution and collection activities such as email and outbound call.
- Reach out to the business unit's sales team and counterparts to resolve customer disputes.
- Monitor and track status of ServiceNow tickets assigned to the team
- Work closely with cash application analyst relative to payment posting based on customer remittance advice in an accurate and timely manner; redirecting incorrect payments as appropriate
- Processing and monitoring customer credit exposure (including coordination with Operating Company to appropriately manage customer relationships),
- Monitoring for overdue accounts, potential collection problems, maintenance and release of credit holds
- Preparation, maintenance, updating, submission and presentation of collection reports and aging of receivables
- Facilitates customer information updates with Master Data Management (MDM)
- Perform payment issue investigation leading towards issue resolution by working closely with Sales, Customer Service, Operations and Shipping groups
- Maintain productivity and meet service level agreements in a complex environment, including working with and referencing data in legacy accounting systems
- Assist with other projects or duties as assigned, including continuous improvement efforts
- Bachelor's degree in Accounting, Business Management, Accounting Technology or related field.
- Previous 2 to 3 years' experience in collection or any other related field.
- Proficient computer skills including Microsoft Excel experience (SharePoint a plus)
- Previous experience in Oracle system, SAP and other ERP systems
- Excellent interpersonal and communication skills both written and oral
- Ability to work in a fast paced, high volume environment while remaining organized with strict attention to detail
- Ability to meet deadlines and produce accurate results
- High level of customer focus and ability to maintain a positive attitude at all times
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to prioritize and multi-task in a fast-paced environment
- Self-directed, positive and ethical role model able to work with minimal supervision
- Ability to maintain a professional demeanor at all times with customer and coworkers; fully observe Dover's Code of Ethical Conduct, Employee Handbook 'Personal Conduct of Employees' policies and ISO Quality System Standards
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Accounts Receivable Specialist
5 araw ang nakalipas
Boldr Eastern Visayas, Philippines, Pilipinas Buong orasA LITTLE BIT ABOUT Boldr · Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world · We are a global team, united by our desire to connect diverse people with commo ...
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Accounts Receivable Intern
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Excel Trucking LLC Central Visayas, Philippines, Pilipinas Buong orasWhen Excel Trucking opened in 2011, we had one truck, one trailer, and one driver. Success seemed a long way off, but we didn't let that intimidate us. We got to work. We targeted clients in the air freight and expedited freight industries in the Midwestern and Northeastern marke ...
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Accounts Receivable Senior Specialist
5 araw ang nakalipas
QIMA Philippines, Central Visayas, Pilipinas Buong orasCompany Description · At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. · Operating in over 100 countries, we service the consumer products, food, and life sciences industries, and intelligence for quality and compliance data. · Wha ...
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Customer Account Analyst
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Pilmico Philippines, Central Visayas, Pilipinas Buong orasCompany Description · Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the beginning of the value chain. True to ...
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STAR ADS Philippines, Central Visayas, Pilipinas Buong orasResponsibilities · Record day to day financial transactions and complete the posting process · Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger · Bring the books to the trial balance stage · Perform partial checks ...
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Senior Accountant
5 araw ang nakalipas
Boldr Philippines, Central Visayas, Pilipinas Buong orasA LITTLE BIT ABOUT Boldr · Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world · We are a global team, united by our desire to connect diverse people with commo ...
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Accounting Officer
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CEBU BELMONT INC Central Visayas, Philippines, Pilipinas Buong orasCandidate must possess a Bachelor's Degree in Accountancy or any related course. · 3-4 years of experience as an Accounting Supervisor. · Ability to work as a team. · Effective oral and written communication skills. · Ability to exercise judgment and work autonomously with minima ...
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AR Billing Staff/ Accounting Staff
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COLD LINK ASIA LOGISTICS CORPORATION Central Visayas, Philippines, Pilipinas Buong orasFUNCTIONAL DUTIES AND RESPONSIBILITIES · Receives Selecta trip reports and supporting documents (e.g., Trip Reports, Summary of Trip Reports, Billing Invoices, SOA, Cost Report) from the Branch Coordinators. · Reviews/ensures that the attachments are complete and arranged accordi ...
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Billing & Collections Assistant
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Tahche Careers Philippines, Central Visayas, Pilipinas Buong orasTahche Outsourcing Services Inc is an outsourcing company based in Cebu city, Philippines with clientele all over the United States. We have over 300 Rockstar employees across various industries and we are continuously expanding fast. · We are seeking a Billing and Collections As ...
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Account Specialist
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Jocker's Food Industries Eastern Visayas, Philippines, Pilipinas Buong orasKey Account Specialist Responsibilities · Manages Key Accounts in the territory like Non-chain supermarkets, primary accounts or stationary wholesalers. · Develops New Key Accounts in the following assigned areas · Pipelines new SKU's and range selling. · Books order and collecti ...
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Dental Billing Specialist
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Teem Philippines, Central Visayas, Pilipinas Buong orasUSA based client, must be proficient in English written and verbal skills · Only resumes submitted in English will be accepted. · A successful Dental Accounts Receivable Specialist team member Pays Fanatical Attention to the details and Goes Above and Beyond towards the dedicatio ...
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Open Roles
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Dover Business Services Philippines, Central Visayas, Pilipinas Buong orasDover Business Services Cebu is looking for professionals with background in the following to join us this year: · Accounts Payable Analyst: Manage and process vendor invoices, ensuring accuracy and timely payments. Reconcile accounts payable transactions and resolve discrepancie ...
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Customer Service Representative/Field Dispatcher
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CallTek Philippines, Central Visayas, Pilipinas Buong oras· Scope of Work: · Answer phones, chats, and emails promptly and professionally. · Schedule the · Process outbound and receive inbound calls from customers confirming appointments. · Process outbound and receive inbound calls from field technicians to update work order status. · ...
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Accounting clerk
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STAR ADS Philippines, Central Visayas, Pilipinas Buong orasResponsibilities · Provide accounting and clerical support to the accounting department · Type accurately, prepare and maintain accounting documents and records · Prepare bank deposits, general ledger postings and statements · Reconcile accounts in a timely manner · Daily enter k ...
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Accounting Associate
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Ruralnet Inc Philippines, Central Visayas, Pilipinas Buong orasResponsibilities: · •Do Bank Reconciliation Statement · •Close coordination together with Process flow in charge: · •Accounts Receivable / Billing · •Bookkeeper · •Accounts Payable and Disbursing · •Close Coordination with Admin for the Clerk monitoring (releasing and outstandin ...
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Treasury Senior Associate
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AyalaLand Malls, Inc. Central Visayas, Pilipinas Buong orasAyala Malls, it's all about creating an amazing experience. With over 60 commercial centers situated strategically in the Philippines' main cities and burgeoning centers of growth, our malls serve as lifestyle and cultural hubs that seamlessly integrate built and natural environm ...
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Accountant
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A.M.S Administrative Support Services Philippines, Central Visayas, Pilipinas Buong orasJob Title: Accountant - Cebu Office · Location: Cebu, Philippines · Company: AMS Group · About Us: AMS Group is an Australian-owned HVAC & R company with a specialization in service and maintenance, HVAC & R construction projects, fit-outs, electrical, and controls. Established i ...
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Analyst, Accounts Payable
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Dover Business Services Philippines, Central Visayas, Pilipinas Buong orasSummary Description: · Dover Business Services (DBS) is looking for talented AP Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared services organization, the AP Analyst is responsible for delivering timely and quality service to ...
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Key Accounts Officer
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MyPass Global Central Visayas, PilipinasMyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforc ...
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Regional Sales Manager for VISMIN
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Philsteel Holdings Corporation Central Visayas, Pilipinas Buong orasCompany Profile: · PHILMETAL PRODUCTS INC.(PMPI) is a subsidiary of PHILSTEEL HOLDINGS CORPORATION, a driving force behind several pioneering steel manufacturing companies in the Philippines. PMPI is engaged in roll-forming, slitting, shearing and fabrication of metal building pr ...
Analyst, Accounts Receivable - Central Visayas, Philippines, Pilipinas - Dover Business Services
Paglalarawan
Position Description:Dover Business Services (DBS) is looking for talented AR Collection Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared services organization, the AR Collection Analyst is responsible for delivering timely and quality service to internal stakeholders and Dover customers, as measured by service level agreements and key performance indicators. The position requires the ability to research in-depth business process and customer account issues with the objective of reaching resolutions that meet or exceed objectives with a positive financial impact to the company without negatively impacting customers. This is an exciting opportunity to gain exposure to a diverse portfolio of businesses across the manufacturing industry, and gain cross-functional experience in an entrepreneurial, team oriented-environment.
Essential Responsibilities:
Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Accounting and Finance to the entire organization. With locations in Cebu, Philippines; Suzhou China; and Bucharest, Romania, DBS centers operate across the globe to maximize service to our operating companies (OpCos). Dover Corporation deliver's innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under 'DOV.'
