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    Hybrid - Customer Service Representative Voice - Davao, Pilipinas - KDCI

    KDCI
    KDCI Davao, Pilipinas

    Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas

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    Paglalarawan
    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

    The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to provide exceptional customer service.

    Responsibilities

    Assist customers by attending to their queries, concerns, and complaints through phone call
    Project the company image by providing excellent customer service
    Act as an interface between the customers and the company by attending to their queries, taking in product orders, and handling consumer complaints
    Provide customers with accurate product information and even make sales in certain situations, such as encouraging customers to upgrade to better products
    Other duties assigned by the immediate supervisor
    Requirements

    With at least a year of relevant experience in Customer Service
    Has an excellent phone disposition, and excellent communication skills, both verbal and written
    Enjoys customer interaction and takes the extra mile to engage customers
    Experience in e-Commerce, Online Retail, and/or Catalog Retailer service experience is an advantage but not required

    Recruitment Process:
    Initial Interview
    Assessment
    Final Interview
    Job Offer
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