Build skills Earn certifications. Follow a clear IT path as IT Support Engineer - Eastwood, Metro Manila

Para lamang sa mga rehistradong miyembro Eastwood, Metro Manila, Pilipinas

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Build skills Earn certifications. Follow a clear IT career path. · From Day 1, we support your growth through hands‑on training and certification‑aligned learning in AI, Microsoft 365, help desk best practices, and core IT fundamentals — so you always know what comes next in your ...

Paglalarawan ng trabaho

Build skills Earn certifications. Follow a clear IT career path.

From Day 1, we support your growth through hands‑on training and certification‑aligned learning in AI, Microsoft 365, help desk best practices, and core IT fundamentals — so you always know what comes next in your career.

Your Career, ViTALized Here in #WeAreTGT: Eastwood

Hands‑On Tech Exposure: Gain real experience using Active Directory, Microsoft 365, BrightGauge, ITGlue, AutoTask/ConnectWise, Fortinet Firewalls, and Windows Server Administration
Global MSP Experience: Work with international MSP partners across AU, UK, NZ, and the US
Techno Global Academy: Follow structured learning paths designed to help you earn certifications and grow long‑term

As an IT Support Engineer, work with our MSP Partners:

Work with a supportive team solving tech issues for clients in the AU, UK, NZ, and US. Learn, grow, and gain real-world experience in a fast-moving Managed Service Provider (MSP) environment.

IDEAL TECHNICAL PROFILE

Expertise in Active Directory Administrations, Microsoft O365, BrightGauge, ITGlue, and/or AutoTask/Connectwise, Fortinet Firewalls, Microsoft Windows Server Administrations
More than 3+ years of required experience as an IT Support Engineer or similar technical support role
Familiarity with IT monitoring tools and incident management systems.
Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical customers.
Strong problem-solving and decision-making skills.
Willing to work onsite every day in our Eastwood branch

YOUR IMPACT STARTS HERE

Incident Management and Ticket Resolutions

Address issues and service requests that relates to all technology, from workstations, servers, tablets, printers, phones, networks, vendor specific hardware, and software
Additional general administration tasks

Monitoring and Management of System Alerts

Proactively monitor various IT systems, including servers, networks, and applications, to identify and address potential issues before they escalate.

Other key responsibilities

Documentation and knowledge sharing
Communication with customers

A ViTALizing Career Begins Here in #WeAreTGT: Eastwood

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.

Make the most of our 100% virtual recruitment. Start your global career today