Customer Success and Retentions Specialist - Manila, National Capital Region

We are a dynamic, fast-paced customer experience team committed to not just solving problems—but saving relationships. As a Retention Specialist, you're more than just a support agent; you're an expert in educating customers, setting realistic expectations, and turning challenges ...

We are a dynamic, fast-paced customer experience team committed to not just solving problems—but saving relationships. · Handle a high volume of inbound calls using multiple company tools and software. · Analyze each customer situation thoroughly to retain business, not just offe ...

PLEASE NOTE – This is a full-time permanent, overnight, work-from-home position. · Compensation & Benefits · Monthly Salary: ₱31,000-₱36,000 · Monthly Performance Bonus up to ₱35,000, Total compensation could be up to ₱71,000/monthly (base + bonus) · Internet Reimbursement up to ...

This is a full-time permanent overnight work-from-home position. Compensation and benefits include monthly salary ₱31,000-₱36,000 monthly performance bonus up to ₱35,000 total compensation could be up to ₱71 000 monthly base plus bonus internet reimbursement up to ₱2000 per month ...

This is a full-time permanent overnight work-from-home position responsible for objection handling credit rebuilding sales. The role involves engaging with customers who have been declined for loans understanding their concerns and effectively addressing objections. · Engage in i ...

Customer Service Representative – In-house Telco (Retention) · Location: Telus McKinley West, Taguig City · Setup: Onsite · About the Role: · We are looking for passionate and customer-focused individuals to join our Retention Team as Customer Service Representatives. As a Custom ...

We are seeking a Retention Specialist with at least 1 year of BPO experience as Sales Representative or Retention Specialist. The ideal candidate should have good technical skills, excellent written and spoken English communication skills, critical thinking skills, analytical ski ...

+We are looking for a Retention Support Specialist to join our growing Customer Experience team. · +Handle customer inquiries across email, chat, and other support channels in a timely, empathetic, and professional manner · Manage retention-related cases including cancellations, ...

A Retention Specialist with at least one year of BPO experience as Sales Representative or Retention Specialist is required. This role involves taking inbound and outbound calls, navigating smartphone and desktop applications, and working independently with minimal supervision. · ...

+1 year BPO experience or collection · Job Type: Full-time · Work Location: In person ...

Responsibilities: · Execute own our organic content calendar from layout to final send · Coordinate messaging across email, SMS, and direct mail to keep customers engaged · Build, design, and send multiple email campaigns per week in Klaviyo · Own email design from Test subject l ...

We are a fast-growing Health & Wellness DTC eCommerce brand looking for a Customer Retention Specialist to help protect customer relationships and reduce churn. In this role, you will be the key point of contact for customers requesting returns, refunds, or order cancellations, u ...

We are a fast-growing Health & Wellness DTC eCommerce brand looking for a Customer Retention Specialist to help protect customer relationships and reduce churn. In this role, you will be the key point of contact for customers requesting returns, refunds, or order cancellations, u ...

Customer Success and Retentions Specialist · Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). · It's not every day that you consider starting a new career. We're Acquire BPO, and we're happy that someon ...

Location: Fully Remote – Based in the Philippines · Compensation: $8.65 (USD) per hour + monthly performance bonuses and additional incentives · Schedule: · Mandatory Paid 4-Week Virtual Training, Monday–Friday, 8:00am–5:00pm CST · We operate 7:00 AM to 9:00 PM CST, 7 days a wee ...

The employee shall perform all assigned duties and responsibilities in a professional manner, · in good faith, and to the best of the employee's skills. · ...

Position Details · Engagement Type: Contractor · Work Arrangement: Fully Remote · Hours: 9:00am – 5:00pm (Australian Eastern Standard Time) · Function: Sales, Administration & Client Conflict Resolution · About Us · We're a fast-growing Education & Migration company with a footpr ...

The Outbound Growth and Retention Specialist will be responsible for identifying and implementing growth strategies, driving customer retention, and maximizing sales opportunities. · ...

This is a dynamic relationship-focused role dedicated to maximizing customer value and loyalty. · ...

This is a dynamic, relationship-focused role dedicated to maximizing customer value and loyalty. · Manage a portfolio of RingCentral's B2B customers. · Educate them on features (including AI solutions) to maximize their ROI. · Capture opportunities for upselling and cross-selling ...