Head, Service Excellence - Pasig, National Capital Region
1 buwan ang nakalipas
Job summary
The Service Excellence & Experience team is the engine of operational excellence for Grab Support. Our focus is on continuous improvement, driven by a commitment to business process optimization, digital innovation and strategic vendor management.
Paglalarawan ng trabaho
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Mga katulad na trabaho
We are looking for a Head of Service Excellence to lead our team in driving operational excellence for Grab Support. · 10-15 years of progressive career in process standardization and re-engineering... · ...
2 linggo ang nakalipas
This is not a traditional customer service role. As · Manager – Service Excellence · , you will lead multiple frontline service teams responsible for shaping the end‑to‑end patient and guest experience across the organization. · A leadership role with direct impact on patient sa ...
1 linggo ang nakalipas
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best.The Service Excellence & Experience Head will lead the team responsible for business process, automation, and vendor management. · ...
2 linggo ang nakalipas
This is not a traditional customer service role. · As Manager – Service Excellence, you will lead multiple frontline service teams responsible for shaping the end‑to‑end patient and guest experience across the organization. · ...
1 linggo ang nakalipas
Manager, Service Excellence and Digital Operations
Para lamang sa mga rehistradong miyembro
We are looking for a Manager to lead our Service Excellence and Digital Operations team. As a key member of our leadership team, you will be responsible for driving operational excellence across support processes and agent capabilities. · Business Process Execution & Optimization ...
1 buwan ang nakalipas
The opportunity for self-starters who can lead service excellence pillars:Continuous improvementQuality management systemVoice of Customers (VOC)Core Responsibilities:Manage pipeline of improvement ideas by running workshops. · ...
1 linggo ang nakalipas
The opportunity · The role requires candidate to independently lead and execute on following service excellence pillars:Continuous improvementQuality management systemVoice of Customers (VOC) · The candidate must be a self-starter and should be able to demonstrate thought leaders ...
1 linggo ang nakalipas
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