Creative Manager - Philippines - T&T Media Global Creations LTD

    T&T Media Global Creations LTD
    T&T Media Global Creations LTD Philippines

    12 oras ang nakalipas

    Paglalarawan

    T&T Media Global Creations LTD is looking for a Creative Manager who combines design talent with a creative mindset. You'll oversee product listing visuals, packaging, and insert designs, write compelling copy, and help generate ideas to enhance our products.

    Salary: US$850/mo (not commission based)

    Location: Remote

    Employment Type: Full-time

    Job Description:

    • Create new product listing when needed
    • Create a new title and description for the product 
    • Work on creating the graphic briefs and the design itself of our package designs, insert designs, and also the images of the product listings, based on our brand identity
    • Come up with new product improvement ideas that are competitive and aligned with current market trends
    • More creative projects from time to time to take care of all the creative side from A-Z
    • AI will be utilized to support the process but will not replace creative judgment

    Provide support to customers through online channels (chat and email only, no calls). Follow up to ensure customer satisfaction. Customer service tasks are light and infrequent.

    • Answer customers' inquiries (there are ready templates for each situation)
    • Follow up with the customers if needed
    • Refund disappointed customers, or offer them another product to satisfy them
    • Create and manage everything regarding the product listings of our new product launches
    • Track the refunds and complaints of the customers and come up with ideas to improve the products over time

    *No previous experience in customer service is needed – we will teach you everything


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Creative manager