- Understand Centralized Services' objectives, as well as the role and function of internal team members.
- Provide training of all company tools and applications, for staff and customers.
- Design and maintain process and procedural documentation of company tools and applications.
- Provide accurate reports and metrics to company management on the status and performance of company tools and applications.
- Develop and maintain automation routines.
- Tools and application configuration, deployment, and maintenance.
- Delivery of common tasks globally (cloud services, anti-virus, anti-spam, back-up, applications, patch management, server service packs, ESXi updates).
- Liaise with vendors and peers to resolve issues with tools and applications.
- Maintain up to date version knowledge and certification (where applicable) of company tools and applications.
- Proactively maintain and improve customer's infrastructure.
- Proactively plan, oversee, coordinate, track, and run assigned projects tasks.
- Provide regular project reviews and reporting to the Service Delivery Manager and CEO as required.
- Oversee assigned projects in terms of resourcing, quality, and output to maximize both the time and cost outcomes for the company.
- Maintain high positive customer and user satisfaction and relationships.
- Keep abreast of the development of relevant IT and telecommunication systems, hardware, and software applications within the industry.
- Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the company.
- Conduct thorough checking and self-checking of information and documentation.
- Maintain project files and keeping documentation in order.
- Assis in the training, mentoring, and development of staff.
- Perform general office duties as required.
- Liaise with, manage, and advise customers, other consultants, and contractors and attending meetings as required.
- Perform other appropriate duties and responsibilities as assigned by the Operations Manager.
- Adopt continuous learning and improvement processes in all aspects of the position.
- Implement, participate in and promote company policies and procedures, including Work Health and Safety (WHS) requirements.
- Bachelor's Degree in Computer Science, Information Technology, or any related field.
- At least 5+ years of hands-on experience in deploying, configuring, and managing Windows Server environments.
- Proven project management experience, with the ability to handle multiple projects simultaneously.
- Computer-related industry certifications such as VMWare Certification, Microsoft Server.
- Project Management experience
- 3+ years of demonstrated experience and knowledge of troubleshooting, maintaining, and building Microsoft Server.
- Strong all-round knowledge of IT and telecommunications infrastructure, hardware, and software applications.
- Demonstrated experience and knowledge of network and workstation operating systems.
- Demonstrated experience with web and internet technologies.
- The candidate must have good English communication skills.
- Strong communication (written and verbal) and interpersonal skills.
- High level organizational, project management, coordination, and prioritization skills.
- Strong problem-solving skills and self-learning.
- Show initiative when undertaking tasks.
- Able to work well both within a team environment and autonomously.
- Good task management and multi-tasking skills.
- High degree of confidentiality.
- High degree of punctuality.
- Ability to take, interpret, and follow instructions.
- Customer service orientation.
- Ability to work with staff at all levels of the company.
- Committed towards undertaking duties efficiently with a strong attention to details.
- Professional personal presentation.
- Awareness of and ability to work in accordance with company policies and procedures.
- Two-week FREE Accommodation for those relocating to Pampanga *
- 21 Days Paid Time Off (PTO) Annually + 1 Additional PTO per successful year of tenure (up to five (5) years)
- HMO coverage for employee +1 FREE dependent on the first day of employment
- +1 additional FREE dependent per successful year of tenure (up to five (5) years) - Tenure Incentive Program*
- FREE daily meal
- Referral Bonus of up to Php20,000.00*
- ALL government mandated benefits
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Centralized Services Engineer - Central Luzon, Other - Philippines, Pilipinas - Technology Elite Inc
Paglalarawan
We will reach-out to you via your email address provided in your resume. Please make sure to check your email in the next 2-3 business days.Salary: Php 100,000 to 150,000
Work Shift: Morning ShiftJob Description:
To contribute in a meaningful way to the client's purpose to provide technology strategy and execution that empowers business success for their clients by being more productive and more secure.
This is achieved by overseeing the delivery and efficiency of internal tools, systems and applications used for both internal uses, and for delivering services to our customers.