Team Leader/Supervisor - Cebu City

We are looking for a skilled Team Leader to manage client relationships and ensure top-quality service delivery. · The ideal candidate has BPO or Virtual Assistant experience, strong communication and leadership skills, and the ability to work flexibly with international clients. ...

· Job description: · Duties & Responsibilities : · Assists in the formulation of targets for individuals and teams. · Anticipates escalation and take over calls when needed. · Provides coaching & feedback to enhance agent performance. · Manages call volume and inventory allocati ...

The team leader/supervisor will lead a team of insurance professionals providing excellent customer service and ensuring efficient operations. · ...

Leading and motivating the team to achieve sales targets and deliver exceptional customer service Managing daily store operations including inventory control cash handling and maintaining a clean organized environment · ...

Find memorable associate experiences and improve quality of life. · Ensures that calls are handled professionally. · Provides direction and guidance to ensure consistent achievement of key performance metrics. · ...

We are hiring an experienced Customer Service Team Leader to join our on-site operations in Hernan Cortes, Mandaue City, Cebu. In this role, you will lead and support a team of Customer Service Representatives. · ...

About Us Helpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. The Team Leader will be responsible for managing leading and overseeing the activities of a t ...

We're looking for an experienced Team Leader to join our growing team. · ...

As a Team Leader, you'll lead a team of agents assigned to specific accounts, ensuring consistent performance and operational excellence. You'll monitor daily KPIs, provide regular coaching, and serve as the bridge between your team and account leadership. · This role requires a ...

This Team Leader role will lead an average of 15 team members supporting brands such as Uniweb and Zoner. · ...

· OPTIMAL Testimonial Video: · Team Leader - Property Manager (Remote) · JOB OVERVIEW · About Us · OPTIMAL is a property management support company that partners with real estate investors and property managers across North America. We help properties achieve operational effici ...

OPTIMAL Testimonial Video: · Team Leader - Property Manager (Remote) · Job Overview · About Us · OPTIMAL is a property management support company that partners with real estate investors and property managers across North America. We help properties achieve operational efficiency ...

TEAM LEADER · Location: · IT Park, Cebu City · Employment Type: · Full-time, Permanent · Work Setup: · Onsite · Schedule: · Day / Shifting · About the Company · Strategic Office Support Inc. is a growing organization committed to delivering operational excellence, safety, and peo ...

The team leader will be responsible for leading a team of agents in a BPO or call center environment. They will monitor performance metrics and provide coaching to address performance gaps. · ...

· About the job: Assistant Manager/Team Leader (Cebu) | Onsite · Work Setup: 100% onsite (Cebu) · Shift Schedule: 24/7; Shifting · Requirements: · Minimum 1 year of leadership experience · Insurance-specific experience in handling side of the business required · Preferably P&C c ...

We are seeking candidates with experience as Team Leaders to drive team success. The ideal candidate will have at least one year of experience in this role and strong communication and task management skills. · Assessing and enhancing productivity performance of agents. · Taking ...

+Serves as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking Monitor transactions with an ongoing basis and take corrective steps where necessary or make incremental improvements Assist n ...

· Job Summary: · As a team lead, he/she would have experience in a supervisory/manager role in a call center. The incumbent would be the primary point of contact with client and would be responsible for all day-to-day activities. Key responsibilities would include. · Key respon ...

The Team Leader – Customer Service Operations is responsible for leading a team of customer service representatives. · ...

The Team Leader in Customer Service is responsible for leading, motivating, and supporting a team of customer service representatives to ensure high-quality service delivery. · This role involves managing day-to-day operations, overseeing the performance of the team, and ensuring ...