Team Leader/Supervisor - Mandaue, Cebu

· Job description: · Duties & Responsibilities : · Assists in the formulation of targets for individuals and teams. · Anticipates escalation and take over calls when needed. · Provides coaching & feedback to enhance agent performance. · Manages call volume and inventory allocati ...

Qualifications: · At least 6 years of BPO Travel Account experience · At least 1 year of leadership experience · Amenable to work onsite and night shift · Pay: Up to Php45,000.00 per month · Benefits: · Company events · Health insurance · Paid training · Pay raise · Ability to co ...

The team leader/supervisor will lead a team of insurance professionals providing excellent customer service and ensuring efficient operations. · ...

Leading and motivating the team to achieve sales targets and deliver exceptional customer service Managing daily store operations including inventory control cash handling and maintaining a clean organized environment · ...

Find memorable associate experiences and improve quality of life. · Ensures that calls are handled professionally. · Provides direction and guidance to ensure consistent achievement of key performance metrics. · ...

A Team Leader manages a team of agents helping them meet targets while reviewing performance and coaching them. · ...

We're looking for an experienced Team Leader to join our Helpware team in Cebu City. The successful candidate will manage and oversee a team of TSRs, ensuring they perform at par with company standards. · Monitor performance against specified metrics. · ...

We are hiring an experienced Customer Service Team Leader to join our on-site operations in Hernan Cortes, Mandaue City, Cebu. In this role, you will lead and support a team of Customer Service Representatives. · ...

We're looking for an experienced Team Leader to join our growing team. · ...

About Us Helpware is a technology-driven company with offices in the USA Ukraine Mexico and the Philippines which provides Customer Experience & Operational Support for modern companies. The Team Leader will be responsible for managing leading and overseeing the activities of a t ...

About the role · With Intelligence is a leading data and intelligence provider specializing in the asset management sector. We deliver high-quality insights and analytics, empowering clients to make informed investment decisions. We are looking for a highly motivated and detail ...

As a Team Leader, you'll lead a team of agents assigned to specific accounts, ensuring consistent performance and operational excellence. You'll monitor daily KPIs, provide regular coaching, and serve as the bridge between your team and account leadership. · This role requires a ...

The team leader will be responsible for leading a team of agents in a BPO or call center environment. They will monitor performance metrics and provide coaching to address performance gaps. · ...

· About the job: Assistant Manager/Team Leader (Cebu) | Onsite · Work Setup: 100% onsite (Cebu) · Shift Schedule: 24/7; Shifting · Requirements: · Minimum 1 year of leadership experience · Insurance-specific experience in handling side of the business required · Preferably P&C c ...

· OPTIMAL Testimonial Video: · Team Leader - Property Manager (Remote) · JOB OVERVIEW · About Us · OPTIMAL is a property management support company that partners with real estate investors and property managers across North America. We help properties achieve operational effici ...

We are seeking candidates with experience as Team Leaders to drive team success. The ideal candidate will have at least one year of experience in this role and strong communication and task management skills. · Assessing and enhancing productivity performance of agents. · Taking ...

Description · We are looking for a motivated Team Leader with strong leadership, communication, and analytical skills, experienced in customer care and team development. Healthcare BPO experience in Medical Billing or RCM is preferred. · Key Responsibilities · Manage daily team a ...

+Serves as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking Monitor transactions with an ongoing basis and take corrective steps where necessary or make incremental improvements Assist n ...

The Team Leader – Customer Service Operations is responsible for leading a team of customer service representatives. · ...

OPTIMAL Testimonial Video: · Team Leader - Property Manager (Remote) · Job Overview · About Us · OPTIMAL is a property management support company that partners with real estate investors and property managers across North America. We help properties achieve operational efficiency ...