Executives-Customer Care Voice-Inbound - Philippines

Interact with customers and provide them with information and assistance. · Create, manage, and drive closure on service requests. · Solve problems, · communicate, · and promptly handle issues requiring special handling through coordination with various internal departments to fi ...

This generic candidate requisition covers all BPO requirements in MOA. · ...

This is a job for an Operations Manager-Customer Care Voice-Inbound. The role requires leading a team of representatives and being responsible for their performance. · Manage a team of representative/AMs and be directly responsible for team performance. · Lead WBR/MBR · ...

Under the direction of the Senior Manager and / Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA's and KPI's are met. · ...

This job is for Non-Voice CSR hiring at Up Technohub Commonwealth site. · ...

Drive overall performance and manage the process. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance. Steer process meetings / calls to a logica ...

The Senior Executive-Customer Care Non-Voice-Back-End/Non Voice Transaction Processing Complex will be responsible for providing recruitment support, coaching compliance and quality monitoring, engagement activities, pay disputes management and creative communication support. · ...

This role focuses on revenue-generating customer interactions for D2C brands requiring strong persuasive communication skills product understanding and the ability to convert enquiries into confirmed sales while maintaining a positive customer experience. · ...

We offer an opportunity to join a team that works on technology that powers the world around us at Microchip Technology Inc. · ...

A rapidly growing locally owned pest and wildlife control services company is seeking a highly organized and motivated Customer Service Representative to join its team. · Serve as the first point of contact for existing customers handling inquiries related to scheduling billing a ...

This role involves ensuring assigned targets are met in accordance with Service Level Agreements (SLAs). Maintaining transaction quality within predefined parameters and controlling claim costs to minimize leakage is crucial. Accuracy in reserves and payments while managing the l ...

+Job summary · In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs).++Ensure that the assigned targets in accordance with SLA are met · Ensure claim costs is controlled and leakage kept at a minimum · ...

We are looking for a Medical Virtual Assistant to support a client with high-volume primary and urgent care clinic in the United States. This role is strictly focused on inbound patient calls, follow ups, and call routing.This position starts part time and may transition to full ...

+Job summary · We're looking to make a real impact in the legal world with a team that's rewriting the playbook.About the Role · You'll be at the forefront of our client experience, handling inbound calls and serving as the welcoming voice for clients. You'll be critical link gui ...

Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies. · Manage teams and ensure Service Level and quality targets are met. · Collaborate with client's Partnering Performance team to relentlessly del ...

Monitors and manages live operational performance across teams to ensure service level targets are met. · ...

We are looking for a Lead Development Representative with fluent English language to cover the English-speaking markets within APAC. · This role is responsible for following up with Inbound leads resulting from Demand Generation activities, · maintaining an Outbound book of busin ...

We're looking for a proactive and detail-oriented Customer Service Representative to join our team... · ...

This role supports D2C customers across multiple touchpoints requiring strong written communication skills, hands-on platform familiarity, and ownership of customer issue resolution. · Respond to customer queries via email and live chat ensuring timely and accurate resolutions. · ...

We are seeking a Customer Service Representative to join our dynamic team in Manila. The role involves processing billing transactions, addressing inquiries, and sending correspondence with professionalism and precision. · ...