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    Executive Quality Analyst - Taguig, Pilipinas - RecruiterPH

    RecruiterPH
    RecruiterPH Taguig, Pilipinas

    6 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Qualifications:
    o College degree or relevant experience in education, communication or quality assurance preferred.

    [Open to undergraduates with relevant experience]o 2-3 yrs Experienced in BPO set-up on the said role is a MUST with Comms Skills / With Healthcare Exp.

    o Extensive knowledge in MS Office requiredo Contact Centre knowledge and experience is requiredKnowledge and Skills:

    o Strong contact centre background and dedication to quality & improvement.o Proven quality results and an understanding of what constitutes a quality product/interactiono Ability to identify opportunities for improvement in our processes & struggles with our associates.o Excellent oral , written and presentation skills; ability to deliver positive and negative feedback effectively to a variety of audiences with sensitivity and confidentiality.

    o Ability to effectively mentor associates remotely
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