Workforce Manager - Manila
12 oras ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
+ Workforce Manager + · Job summary · We are changing the way people think about customer care, · and we need your help. · + As Workforce Manager, You Will…+ · Work closely with Operations to ensure all team members are focused on the delivery of company goals and objectives of o ...
1 linggo ang nakalipas
We are changing the way people think about customer care. We need your help. We're seeking a Workforce Manager to direct manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. · As Workforce Manager You Will…Work closely with Operatio ...
1 buwan ang nakalipas
This senior individual contributor role owns forecasting,scheduling,quality assurance,and performance analytics for multiple lines of business. · You'll be the subject matter expert on workforce tools like Verint and Amazon Connect Scheduler, · guiding decisions that improve effi ...
1 buwan ang nakalipas
We're seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. · Work closely with Operations to ensure all team members are focused on the delivery of company goals and objectives of our partnersI ...
1 buwan ang nakalipas
A highly organized and analytical Workforce Management Specialist to optimize staffing, scheduling, and resource allocation for the customer support team. · ...
1 linggo ang nakalipas
We're hiring. · The · Workforce Supervisor · ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. ...
1 buwan ang nakalipas
Job Description · Responsible for forecasting, tracking, real-time management, and capacity planning of assigned operations volume, including headcount requirements, shrinkage, attrition, and handle time analysis. · Forecasts seating requirements per Operations stream based on cu ...
1 araw ang nakalipas
We are looking for an exceptional Workforce Management Director to lead our APAC WFM organization and drive end-to-end workforce optimization across forecasting scheduling staffing and real-time operations. This role plays a critical part in shaping performance for outbound campa ...
6 araw ang nakalipas
The Workforce Lead is responsible for managing outsourced warehouse manpower across multiple agencies. · Manage vendor selection, onboarding and performance evaluation. · Negotiate contracts and billing terms with agencies. · ...
6 araw ang nakalipas
The Workforce Management Specialist is responsible for delivering accurate forecasting and scheduling to ensure the right staffing levels are in place to meet business needs and service level objectives. · This role ensures efficiency by balancing customer demand, operational tar ...
2 linggo ang nakalipas
The Workforce Management Specialist is responsible for delivering accurate forecasting and scheduling to ensure the right staffing levels are in place to meet business needs and service level objectives. This role ensures efficiency by balancing customer demand, operational targe ...
1 buwan ang nakalipas
The Senior Workforce Manager directs manages supervises all activities resources related to the Workforce department for a line of business. · Be responsible for various functions including capacity planning resource management forecasting scheduling · Lead a team of individuals ...
1 linggo ang nakalipas
The Workforce Management Scheduler is responsible for creating maintaining and optimizing employee schedules to ensure proper staffing levels while meeting service level agreements SLAs. · ...
3 linggo ang nakalipas
We're Hiring: Workforce ManagerAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. · ...
1 buwan ang nakalipas
A highly organized and analytical Workforce Management Specialist to optimize staffing scheduling resource allocation for the customer support team. · ...
4 linggo ang nakalipas
The Analytics Manager of Workforce Management plays a pivotal role in overseeing the analysis, reporting and strategic insights derived from workforce data. · ...
1 linggo ang nakalipas
This senior individual contributor role owns forecasting, scheduling, quality assurance and performance analytics for multiple lines of business. · 5–8 years' experience in workforce management or operations analytics. · Expertise in Verint or Amazon Connect Scheduler platforms. ...
1 buwan ang nakalipas
Job Description: · Requirements: · Responsible for forecasting, tracking, real-time management, and capacity planning of assigned operations volume, including headcount requirements, shrinkage, attrition, and handle time analysis. · Forecasts seating requirements per Operations s ...
1 araw ang nakalipas
Job Description · Responsible for forecasting, tracking, real-time management, and capacity planning of assigned operations volume, including headcount requirements, shrinkage, attrition, and handle time analysis. · Forecasts seating requirements per Operations stream based on cu ...
2 araw ang nakalipas
Workforce Operations Manager - Remote Position · Salary Range ₱80,000 – ₱100,000 per month · Description: · Our mission is to help customers save time and money when purchasing commercial kitchen equipment and supplies by delivering a customer focused experience and leveraging ou ...
1 araw ang nakalipas