Team Leader - Eastwood, Quezon City, Philippines

We are looking for an experienced Team Leader to manage and support a team under our Logistics Account. The role focuses on driving team performance, ensuring service quality, and supporting day-to-day operations. · ...

We're looking for a Team Leader who knows how to run a floor, coach agents, and keep logistics operations moving smoothly. · ...

+The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer program(s) during a designated shift. · + · Manage a team of agents to achieve or exceed goals and key performance indicators by periodic coaching and mentoring. · Ensure tha ...

Directly reporting to the Operations Manager and being a member of the Operations leadership team your role is to plan coach and lead all day-to-day team functions and associated duties to support your staff (a team size ranging 15 to 20 people) to deliver high quality outcomes t ...

+ The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer program(s) during a designated shift. + · + This position will assist management with customer escalations and monitoring of critical processes.+ · + The Team Leader is resp ...

We re Hiring Operations Team Leader Work Where People Matter At Tech Mahindra Philippines were more than just a BPO — were a Certified Great Place to Work where your growth and well-being come first With thriving hubs in Cebu and Manila were helping people like you build meaningf ...

We're an award-winning global outsourcer providing contact center and back-office services. As Team Leader you'll be responsible for coaching agents to ensure compliance on metric standards. · • Three (3) years experience in a Telco Account with 2-4 years in a team leader role on ...

We're an award-winning global outsourcer providing contact center and back-office services. As Team Leader you'll be responsible for coaching agents to ensure compliance on metric standards, monitor continuous improvement of agents by interpreting performance data on a regular ba ...

Provide real-time operational support and direction to team members for Australian energy account. Manage team attendance, adherence, and schedule compliance. · ...

The Collection Team Leader will oversee a team of Collections Agents handling a local account to ensure that the team meets collection targets delivers excellent customer service and complies with company policies and local regulatory requirements. · ...

The Senior Team Leader is responsible for leading, managing, and optimizing day-to-day BPO operations to ensure service excellence, productivity, and client satisfaction. · ...

The Operations Manager will oversee the day-to-day operations of our Customer Service function, ensuring a high-quality customer experience while driving revenue growth through strategic upselling initiatives. · This role requires a results-oriented leader with a strong operation ...

The Customer Service Representative is responsible for delivering high-quality customer support across BPO service channels by handling inquiries and resolving issues. · ...

Be responsible for the end-to-end delivery for an international Logistics Account in the BPO setting. Lead SLA governance, client escalations, quality uplift, and automation while transitioning the account from recovery to stable BAU. · ...

Responsible for creating long/short term demand forecast models using advanced business knowledge of key contact volume drivers for both call and back office workload volumes for multiple business segments. · ...

The Senior HR Officer coordinates employee engagement programs such as rewards and recognition programs company-wide social activities corporate social responsibility charity programs handles employee relations discipline issues tracks corrective actions guides Operations in hand ...

The Junior Structural Inspector should be able to work closely with Senior Structural Engineers or any other project engineers on the design and investigation process. · Prepares structural design calculations for building permit purposes · Performs structural analysis and design ...

Draftsmen prepare detailed drawings and assist in developing plans based on sketches or verbal instructions. · ...

This job involves leading a team in providing marketing operations activities to support clients and helping the team achieve success through mentoring and coaching. · The position requires working with stakeholder teams to define strategies, intake complex requirements from thes ...

Detailed drawings using CAD software and assist in developing plans and technical designs based on sketches or verbal instructions. · ...