Business Channels Specialist - Pasig, National Capital Region
3 linggo ang nakalipas

Job summary
The Business Channels Specialist leads and supports in enhancing the business operations through strategic management of digital ordering access points increasing channel growth and improving consumer experience.This role ensures smooth implementation of these business channels across stores works towards process improvement and provides support to stores on data analysis and feedback.,
Driving Digital Ordering Touchpoints Lead in business development and management of digital ordering touchpoints such as SOK QR Express Ordering etc Lead in increasing adoption rate and usage in digital ordering touchpoints Drive overall brand experience in digital ordering touchpoints ensuring all interactions are aligned with brand and consumer behavior UX/UI Collaborate with cross-functional teams to ensure successful execution of initiatives analyze usage data and customer feedback to continually refine optimize digital ordering functionalities.
,Non-cash Manage the implementation maintenance of cashless payment solutions such as mobile payments terminal payments etc for new existing stores Works with Digital Technology to ensure compliance security standards regulations Analyze transaction data identify trends opportunities for increasing cashless transactions Provide training support operations on cashless payment systems troubleshoot operational issues if needed Ensure timely deployment Cashless solutions for new existing stores integrated POS SOK other order processing solutions Manage process customer refunds/chargebacks Operations team.
,Channel Business Agenda Lead identifying business channel opportunities Drive-up Bulk Order Chowlebration or SES Drive overall business channel brand experience ensuring all interactions aligned with brand consumer behavior CX Collaborate cross-functional teams ensure successful execution initiatives Co-creates strategies concepts Marketing improve competitive position maximize sales opportunities Develop co-create strategies Restaurant Systems handle large-scale orders efficiently including recommendations process improvement Analyze usage data customer feedback continually refine optimize functionalities Provide support store operations needed.
Paglalarawan ng trabaho
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