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    Hub Coordinator - Manila, Philippines, Pilipinas - Shopee

    Shopee
    Shopee Manila, Philippines, Pilipinas

    1 linggo ang nakalipas

    Shopee background
    Buong oras Teknolohiya/Internet
    Paglalarawan

    Job Description:

    • Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
    • Conducts team briefing and documents minutes of the meeting
    • Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
    • Creates, reviews and validates reports of the Hub
    • Assists Customer Support team in call outs to solve Customer support escalations
    • Implements process improvement initiatives & projects geared towards increasing Hub productivity
    • Handle payment transactions and other payment processes
    • Coordinates with agency coordinators in overseeing agency teams
    • Other tasks related to the operations of the Hub

    Requirements:

    • Bachelor's Degree Holder
    • At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
    • Has held a leadership role preferably in a warehouse or hub environment
    • Experience in payments processing or similar function
    • Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
    • Willing to be assigned anywhere in the designated Cluster
    • Able to do shift work depending on agreed team schedules
    • Must have a continuous learning mindset able to do administrative and other tasks in hub operations
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