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    Hub Coordinator - Manila, Pilipinas - Shopee

    Shopee
    Shopee Manila, Pilipinas

    Natagpuan sa: Foundit PH A2 - 1 linggo ang nakalipas

    Shopee background
    Paglalarawan

    Job Description:

    • Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control
    • Conducts team briefing and documents minutes of the meeting
    • Oversees agency teams in backroom, as well as coordinates w/ rider support team and occasionally supervises drivers / riders
    • Performs essential duties such as hiring and training staff, monitoring employees, performance, ensuring high productivity levels, assigning tasks, and delivering constructive criticism.
    • Creates, reviews and validates reports coming from the hub.
    • Assists Customer Support team in call outs to solve Customer support escalations
    • Ensure Hub KPIs are effectively met
    • Conducts process improvement initiatives & implements / spearhead projects geared towards increasing Hub productivity.

    Requirements:

    • Has held a leadership role in a division or team, within a warehouse or hub environment
    • Experienced in e-commerce fulfillment
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