IT Helpdesk - Manila

Bachelor's Degree in Information Technology or related discipline with at least 5 years of relevant working experience in Helpdesk Support and proficient in Microsoft Office programs like Word, Excel and PowerPoint. · Extensive application support experience of the systems and tr ...

+Job summary · Provide first-level technical support via phone, chat, and email. · +ResponsibilitiesTroubleshoot hardware, software, and basic network-related issues. · Guide users through step-by-step solutions and system navigation. · ...

The CRS Helpdesk Agent provides technical support to end-users via phone, email, and chat. They engage with engineering teams and product owners to troubleshoot issues and maintain effective documentation. · At least 1 year of hands-on experience providing IT support for end-user ...

Maintain positive relationships with customers and project managers. Identify customer needs and oversee service delivery within the business context. · ...

The Helpdesk Specialist is accountable for implementing members' healthcare benefit policies accurately at assigned helpdesks while delivering superior customer service. · Issues Letter of Authority after assessment of coverage. · Responds inquiries and complaints. · ...

The helpdesk agent will address end user queries and issues via phone, e-mail and chat support. · ...

Provide technical service to end users and manage IT related peripherals. · ...

Serve as the first point of contact for customers seeking technical assistance over the phone or email and perform troubleshooting through diagnostic techniques and pertinent questions. · ...

We are looking for a Helpdesk Engineer to join our team at CTS. As a Helpdesk Engineer, you will be responsible for providing day-to-day technical support to our clients remotely via ConnectWise, phone, and other tools. · Respond to and resolve service incidents in accordance wit ...

The IT helpdesk is responsible for addressing end-user queries and issues via phone, email and chat support. · ...

Provide technical service to end users with troubleshooting issues related to corporate devices applications phones and IT related peripherals Manage Mac OS Windows Microsoft Office Applications network connectivity printer troubleshooting email messaging configurations desktop h ...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270000 talented associates worldwide Cognizant is dedicated to anticipati ...

Ayuda a garantizar la confiabilidad, seguridad y eficiencia del sistema IT proporcionando soporte técnico al personal. · ...

+The IT helpdesk is responsible for providing technical support to end-users. · +Qualify the concerns from the end user and collect necessary information to be able to provide a ticket number. · Validate information necessary to create a ticket. · Ensure that end user concerns ar ...

Join us and Be Cognizant. Competitive Salary & Benefits – Earn well while enjoying great perks. Career Growth – Clear paths for promotions and skill development. · ...

+ Work as a Helpdesk Trainer in Taguig City & Ortigas with shifting schedules and education requirements. · + · + At least a vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field. · + · + Previous IT Service Desk or Helpdesk Support ...

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services. · ...

This is a help desk position that involves providing level-1 support to all system users. · Graduate of BS IT or any related courseAt least 1 year relevant experience, fresh graduates are encouraged to apply ...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. · ...

The Service Delivery team at CTS consists of Service Pods, Incident Response team (NOC/SOC/ESCALATIONS), and a Project Engineering team. · Respond to and resolve service incidents in accordance with existing procedures and service level agreement. · Triage incoming CTS and client ...