IT Helpdesk - Pasig, Metro Manila

The CRS Helpdesk Agent provides technical support to end-users via phone, email, and chat. They engage with engineering teams and product owners to troubleshoot issues and maintain effective documentation. · At least 1 year of hands-on experience providing IT support for end-user ...

The helpdesk agent will address end user queries and issues via phone, e-mail and chat support. · ...

This is a help desk position that involves providing level-1 support to all system users. · Graduate of BS IT or any related courseAt least 1 year relevant experience, fresh graduates are encouraged to apply ...

+The IT helpdesk is responsible for providing technical support to end-users. · +Qualify the concerns from the end user and collect necessary information to be able to provide a ticket number. · Validate information necessary to create a ticket. · Ensure that end user concerns ar ...

We are seeking an L2 Helpdesk professional to provide advanced technical support and troubleshooting for complex issues escalated from Level 1 support. · Responsibilities · Serve as the escalation point for Level 1 helpdesk, resolving complex technical issues across systems, appl ...

The Helpdesk Analyst - Personal Banking delivers exceptional service to customers by understanding their financial needs and providing guidance on products and solutions that are in their best interest. This role supports clients through multiple channels and collaborates with in ...

The Helpdesk Analyst - Personal Banking delivers exceptional service to customers by understanding their financial needs and providing guidance on products and solutions that are in their best interest. · This role supports clients through multiple channels and collaborates with ...

The Helpdesk Analyst will serve as the first point of contact for users seeking assistance over the phone, email, chat, portal, or other case tracking system. · ...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270000 talented associates worldwide Cognizant is dedicated to anticipati ...

Join us and Be Cognizant. Competitive Salary & Benefits – Earn well while enjoying great perks. Career Growth – Clear paths for promotions and skill development. · ...

Serve as the first point of contact for users seeking assistance over the phone, email, chat, portal or other case tracking system. Assist end-users in utilizing IT systems software applications and hardware devices effectively by providing training guidance and self-help resourc ...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. · ...

Acting as the team's Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead. · ...

Seeking an L2 Helpdesk professional to provide advanced technical support and troubleshooting for complex issues escalated from Level 1 support. · The role involves root cause analysis, system monitoring, and resolution of hardware, software, and network-related concerns. This r ...

Job summaryTo provide helpdesk Support and resolve problems to the end user's satisfaction. · ...

As a Helpdesk Coordinator at MicroSourcing, you will answer incoming helpdesk tickets and voice calls. You will be the first point of contact for clients and create tickets from voice calls. · ...

Maintain positive relationships with customers and project managers. Identify customer needs and oversee service delivery within the business context. · ...

Acting as the team's Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead. Provide quality front line application support to the SJgroup business for extended operating hours. · ...

Support Services Group is seeking a talented and dedicated Helpdesk Associate to join our International Gaming Account. · Be the first point of contact for our valued customers, · addressing their queries and concerns with a focus on prompt and effective solutions. · Utilize your ...

We are seeking a talented Helpdesk Associate to join our International Gaming Account. · Be the first point of contact for our valued customers, addressing their queries and concerns with a focus on prompt and effective solutions. · Utilize your excellent communication skills to ...