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    Senior IT Technician - Philippines, Pilipinas - Expo Centric

    Expo Centric
    Expo Centric Philippines, Pilipinas

    4 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    The Senior IT Technician will be in charge of managing the company's IT infrastructure, providing technical support to end users, and ensuring that all IT systems function properly.

    This position requires a combination of technical expertise, problem-solving, and exceptional communication skills.


    Responsibilities

    IT Support:

    Responds to IT support tickets and enquiries, providing timely and effective resolution.


    Network Management
    Implement network upgrades and improvements as required to support company operations.


    System Administration
    Manage user accounts, permissions, and access restriction to guarantee security and compliance.

    Provide on-call support and participate in after-hours maintenance activities as needed.

    Installs, repairs, and conducts preventive maintenance of computers, laptops, servers and related systems.


    Schedule regular maintenance activities, such as hardware inspections, software updates, and system diagnostics, to ensure optimal performance and reliability of IT assets.


    Hardware And Software Management
    Installs, repairs, and conducts preventive maintenance of computers, laptops, servers and related systems.

    Install, configure, and upgrade software and hardware components.


    Schedule regular maintenance activities, such as hardware inspections, software updates, and system diagnostics, to ensure optimal performance and reliability of IT assets.

    Coordinate with vendors or internal support teams to address hardware failures, software issues, and warranty claims promptly.

    IT Inventory Management

    Update inventory database on a regular basis to reflect asset changes, including additions, disposals, upgrades, and transfers.

    Coordinate with Office and HR to acquire IT assets on time and within budget.

    Check received IT assets for accuracy and completeness.


    Security And Data Protection
    Implement security measures to safeguard IT assets against theft, loss, or unauthorised access, such as physical security controls and encryption.


    Maintain backups of critical data and develop disaster recovery plans to mitigate risks associated with asset loss or system failures.

    Stay up-to-date on emerging threats and security best practices, and proactively implement measures to protect against cyber threats.

    Other duties as assigned


    Key Skills

    Mandatory Criteria:

    Bachelor's degree in Information Technology, Computer Science, or related field.

    Minimum of 6 years of experience in IT support and system administration.

    Proficiency in Windows and Linux operating systems.

    In depth understanding of diverse computer systems and networks

    Knowledge of Internet security and data privacy principles

    Ability to work independently and collaboratively within a team.

    Strong communication, presentation, and people-handling skills at all levels.

    Experience of Hardware Maintenance.

    Experience in Software Installation and Configuration

    Excellent troubleshooting skills and attention to detail.

    Strong communication and interpersonal abilities.


    Nice To Have
    Certification as IT Technician

    Other IT- related Certifications

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