Healthcare Call Center Trainer - Taguig
3 araw ang nakalipas
Job summary
The Healthcare Call Center Trainer (PHRN) is responsible for designing delivering and evaluating training programs that equip call center agents with the skills knowledge and clinical understanding needed to deliver high-quality patient service.Responsibilities
- Facilitate engaging training sessions for new hires and existing agents covering patient service skills healthcare processes product knowledge communication techniques and compliance requirements.
- Use varied training methods such as instructor-led sessions role-plays simulations and hands-on activities to support different learning styles.
Paglalarawan ng trabaho
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