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Call Center Representative
Natagpuan sa: Trabajos diarios PH C2 - 4 oras ang nakalipas
MBPO laog, PilipinasResponsibilities · Manage large amounts of inbound and outbound calls in a timely manner · Follow communication "scripts" when handling different topics · Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opport ...
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Call Center Representative
Natagpuan sa: Trabajos diarios PH C2 - 4 oras ang nakalipas
MBPO laog, PilipinasResponsibilities · Manage large amounts of inbound and outbound calls in a timely manner · Follow communication "scripts" when handling different topics · Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opport ...
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Call Center Representative
Natagpuan sa: Trabajos diarios PH C2 - 6 araw ang nakalipas
MBPO Laog, PilipinasJob Description · the frontline for an organization, directly interacting with customers through phone calls. Their primary responsibilities involve: · Responding to customer inquiries and concerns: This includes addressing questions about products and services, providing informa ...
Call Center Representative - Laog, Pilipinas - MBPO
Paglalarawan
Job DescriptionResponsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Requirements and skills
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Job Type:
Full-time
Salary:
Php19, Php22,000.00 per month
Please create a profile ASAP through this
link:
tinyurl. com/Metacom-LinkedIN-Apply