- Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country-specific processes
- Ensure adherence to identified service level standards and metrics
- Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
- Assists with maintaining accurate employee records including associate personal files
- Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues
- Follow the defined processes in HR Services
- Participate in process efficiency, monitoring of workload, and the implementation of continuous improvement projects
- Identify the potential for better team efficiencies and collaborate with the leader on their implementation
- Responsible for keeping employee data accuracy and privacy
- Facilitate correct data entry for the new hires keep the data records for the existing employees and put the changes to the HRIS
- Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
- Enrich the processes and the value-added services for the internal customer
- Facilitate professional excellence through quality delivery of HR Services tasks, expertise in process mapping and process designing
- Bachelor's Degree or equivalent in human resources, business, or related field preferred
- Japanese language skills required (Must be an N1 Passer or a Native Speaker)
- Can accept N2 passers with an HR background.
- HR experience is not a requirement but is preferable but must already have a working experience in any field.
- Strong written and verbal communication skills
- Ability to plan and prioritize workload.
- Ability to use own initiative but work under instruction as required.
- Ability to work as part of a team and alone with a can-do attitude.
- Maintain good working relationships with colleagues across HR.
- Ability to provide a high standard of customer care.
- Methodical and organized approach.
- Quick Learner and self-motivated.
- Flexible and Adaptable to Changes.
- Working knowledge of Excel and Word will be preferred.
- Willing to be assigned on a rotating shift.
- Amenable to work in a hybrid setup (2x WFH/week)
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Japanese Speaker - Taguig, Pilipinas - TASQ Staffing Solutions
Paglalarawan
Responsibilities:
Client Focus
Teamwork
Integrity
Respect
Excellence
Requirements: