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    Customer Service Representative - Muntinlupa, Pilipinas - Gratitude Philippines

    Gratitude Philippines
    Gratitude Philippines Muntinlupa, Pilipinas

    Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas

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    Paglalarawan
    Job Description


    Responsibilities:
    Handle complaints, provide appropriate solutions, and alternatives within the time limits.
    Manage large amounts of incoming calls.
    Follow communication procedures, guidelines, and policies.
    Resolve product or service problems by clarifying customers' complaints.
    Select and explain the best solution to solve the problem.


    Required Skills:
    HS/SHS Graduate/College Undergrad/College Grads must have 6 months BPO Voice Experience
    Computer literate.
    Available to work shifts, which may include work during evenings, weekends, and public holidays.
    Ability to calm irate, anxious, or grieving customers.

    Additional Notes:
    This position will be working with one of the largest global providers of customer experience management solutions.

    Working Set-up: Onsite

    Mondays to Fridays.
    Complete details will provide by our Recruiters.

    HMO
    Night Differential Pay
    Performance Based Incentives

    Offered Salary

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