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    Sales Team Leader - Central Visayas, Philippines, Pilipinas - BPOSeats

    BPOSeats
    BPOSeats Central Visayas, Philippines, Pilipinas

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    Buong oras
    Paglalarawan
    Effectively manage a team of customer sales associates according to New Era guidelines while meeting or exceeding sales goals

    The Role

    You Will Be Responsible For

    • Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
    • Work closely with the team in achieving goals and targets.
    • Conducts coaching and constant motivation to deliver targets.
    • Conduct 1on 1's and team meetings.
    • Keeping up to date with business development and new product lines.
    • Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and procedures towards achieving SLAs and sales quota.
    • Ensure training and development plans are maintained for all team members.
    • Manage the fair and consistent application of performance management and disciplinary measures as necessary.
    • Support the Country General Manager to achieve business targets, objectives and create a performance-orientated culture.

    Ideal Profile

    • Minimum of 2 years' experience within a contact center environment as a Sales Team Leader
    • Experience in Solar lead generation accounts
    • Provides excellent sales drive and possesses professional sales techniques
    • Excellent leadership, coaching, motivating, people management, and development, excellent communication skills
    • Ability to deal with demanding customers and escalations
    • Has both analytical and critical thinking during challenging situations
    • Exercises creative thinking and thinks outside the box
    • Excellent in multitasking
    • Excellent time management skills
    • Excellent written and verbal communications.

    What's on Offer

    • Opportunity within a company with a solid track record of performance
    • Attractive Salary & Benefits
    • Leadership Role
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